Growave: Loyalty & Wishlist + , 2 050 avaliações
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Update: they eventually come back to me with the refund.
Update: they tried to show that they care and get back to me quickly at the beginning and promise a refund and simply disappear after we try to confirm the refund details. We uninstall the app multiple time and somehow it keeps installing itself and we are still being charged!!!
The reason that we decide to use a different app is that their app breaks our customer experience always every time when there is an update since we did customization to it to align our website style.
Review last time:
We have uninstalled and stopped using it for a long time and just noticed that they are still billing us each month.
Reached out for a refund and will update the results here.
Dear team at Sofary Lighting,
We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service, we would like the opportunity to resolve this issue immediately😔.
Please kindly be informed that we have emailed you several times to your Support email address since we are eager to assist you with your query. We would like to make things right so we can get this sorted.🤗
If you will be able to get back to us at your earliest convenience we will really appreciate it🙌🏻.
Eldar is probably the fastest and best developer we have seen to date on the shopify apps platform.
1. Fast to reply, usually within hours
2. He is super helpful
3. Honest and great value
SocialShop wave we installed in our several shopify stores and have no regrets. Pricing is reasonable, and it would pay for itself. Our Customers love the feature and social shopping
These guys know what they're doing! They have made this work with our website the way we really wanted it to look. The rest is like auto pilot! Thanks guys!
Really good all in one app with superb support, highly recommend.
Great app! and their customer service is amazing, they program the integrations based on your preferences
Amazing! Really great app with multiple apps all in one, they are slowly building an amazing ecosystem here that all works together. The Wishlist feature alone is worth it, but the reviews, loyalty, and social sign in are all great. Awesome support, they went out of their way to fix issues or even add code to the site. Highly recommend.
We've been working with the social media discount and our customers seem to accept it very nicely. Service provided is quick, friendly and extensive. Certainly recommend it.
SocialShopWave offers a tremendous and very useful suite of apps, and provides incredibly fast, responsive and accomodating support. Thanks!!!!
Highly recommended!
Great customer support with prompt replies and even customization out of support scope!
Keep it up guys!
Its a very good tool to use! and excellent service and attention