Avaliações (2 149)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
29 de novembro de 2024

Growave's dedication to making everything work perfectly and fast is one of many appreciated things that make them a great partner. 

Awesome service and great web developers make the dream work.

Brûlerie du Quai
Canadá
Mais de 3 anos usando a aplicação
Questão respondida por Growave 30 de novembro de 2024

Hi the team at Brûlerie du Quai,

Thank you for sharing your fantastic 5-star review! We're happy to hear that you're finding our app's functions a valuable all-in-one solution for your needs. 🙏🥰

Your kind words about our customer service team have made our day! We're committed to providing top-notch support and ensuring a seamless experience for our users. It's wonderful to know that you found our team incredibly helpful and responsive.

Your support means a lot to us, and we're grateful for the opportunity to serve you. If you ever have more questions or need further assistance, please don't hesitate to reach out. 💗

Janat,
Customer Support Manager

10 de fevereiro de 2025

Growave support is incredibly responsive and helpful. The app itself is wonderful and I love that I can offer my customers rewards and wishlist capabilities on a small store budget

Persephone's Hearth
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Growave 11 de fevereiro de 2025

Hello, team at Persephone's Hearth,

We truly appreciate your kind words and your support! 😍
It’s always a pleasure to help, and we’re so glad Growave is bringing value to your store.
If you ever need anything, don’t hesitate to reach out—we’re always here for you💫

Kind regards,
Janat
Customer Support Team

6 de dezembro de 2024

I am using the free version and it's already awesome with tons of features available. My main purpose for this app is for the reward system and reviews.
Recently, I have encountered a problem with the reviews layout/UI on my store page, the staffs, especially Kani and Janat, they are extremely helpful and had helped me sorted out my concern within two days time.
With that, there's no reason for me not to write a review to praise the support staff and the easy to use, features packed app.
Keep up the good work guys! <3

TzunaBee
Malásia
4 meses usando a aplicação
Questão respondida por Growave 7 de dezembro de 2024

Dear TzunaBee team,

We truly appreciate your kind and thoughtful feedback! It’s fantastic to hear that you’ve been enjoying the app and that our features are supporting your business in the way you hoped. 🥰
Our team is always dedicated to providing friendly and effective support, and your acknowledgment of our efforts really inspires us to continue improving and delivering the best experience possible.

We’re also thrilled to hear that you find the app user-friendly. We’ve put a lot of effort into ensuring the interface is simple to navigate and the features are effective, so it’s incredibly rewarding to know that it’s making a positive impact for you. We’re always working to enhance the app, and your feedback plays a key role in helping us create even better experiences for our users. 🤩🙌

We really appreciate you taking the time to share your thoughts with us. Your feedback not only boosts our morale but also helps us understand what users value most, which is crucial as we continue to develop and enhance the app. Thank you for being such a supportive user, and we’re excited to continue serving you in the future.
Please don’t hesitate to reach out if you ever need further assistance or have any more suggestions – we’re always here to help! 💕

Warmest regards,
Customer Support Team

21 de janeiro de 2025

Thank you for the extremely fast update and technical support. You guys are great! Thanks Yzat!

Hammer Nutrition CEE
Hungria
12 meses usando a aplicação
Questão respondida por Growave 22 de janeiro de 2025

Dear team at Hammer Nutrition CEE,

Thank you so much for your kind feedback! We're glad to hear that you were pleased with the technical support provided. 🤩
Delivering timely and efficient service is something we prioritize, so it’s fantastic to know that we were able to meet your needs.

Your words mean a lot to us, and we’ll be sure to share your appreciation with Yzat and the rest of the team. It’s always rewarding to hear that we’ve made a positive impact on your experience.

We’re committed to supporting you throughout your journey, so if you ever need further assistance or have any questions in the future, please don’t hesitate to reach out. We're always here to help!

Thank you again for being such a valued part of the Growave community. We look forward to continuing to support your success! 🌟

Wishing you all the best,
Customer Support Team

19 de janeiro de 2025

I am satisfied with the review function.
Joomart in support was quick to respond to my questions about the layout!

ハイランダー公式ストア
Japão
Mais de 2 anos usando a aplicação
Questão respondida por Growave 21 de janeiro de 2025

Dear team at ハイランダー公式ストア,
Thank you so much for your glowing 5-star review! 🌟

We’re delighted to hear that you’re satisfied with the review function and that I was able to address your layout questions promptly. Your kind words truly motivate us to keep delivering top-notch support and solutions tailored to your needs.

If there’s ever anything more we can do to enhance your experience, don’t hesitate to reach out. We’re always here to help you take your store to new heights!

Wishing you continued success,
Joomart
Customer Support Manager

20 de janeiro de 2025

Great Customer service! Very accommodating to my needs and super responsive.

Lolo - Modern Mexican Mercadito
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Growave 21 de janeiro de 2025

Dear team at Lolo - Modern Mexican Mercadito 🥰!

Thank you for taking the time to share your feedback with us! We’re delighted to hear that you had a positive experience with our customer service. Providing prompt and accommodating support to our valued customers like you is always our top priority.

If there’s anything further we can assist you with or if you have any additional feedback, please don’t hesitate to reach out. We’re always here to help!

Thank you for choosing Growave 🌊.

Best regards,
Customer Support Team

23 de janeiro de 2025

Very satisfied. When encountering difficulties, the customer service will also patiently answer until helping to solve it. Very professional

Cozyology Curtains
Estados Unidos
7 meses usando a aplicação
Questão respondida por Growave 24 de janeiro de 2025

Dear Cozyology Curtains team,

Thank you so much for your kind words!🌟 We're thrilled to hear that you are very satisfied with our service.
Our team is dedicated to providing professional support and ensuring that all your questions are answered ❤️
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊

Best regards,
Saule
Customer Support Team

23 de dezembro de 2024

Very responsive and helpful with enquiries. Thank you to Janat for helping me fix an issue!

Oscha Slings
Reino Unido
Mais de 2 anos usando a aplicação
Questão respondida por Growave 24 de dezembro de 2024

Hi Louise and the team at Oscha Slings,

Thank you so much for sharing your kind review! 😊 I’m thrilled I could assist you promptly. Your feedback truly means the world to us and inspires our team to continue delivering exceptional support.

I look forward to providing more assistance as our collaboration grows. 💕

Best wishes,
Janat
Customer Support Manager

15 de janeiro de 2025

Janat helped me with my enquiry.
I was supported and my issue resolved!

Love the app and love the support.

Ethical House
Reino Unido
Mais de 1 ano usando a aplicação
Questão respondida por Growave 16 de janeiro de 2025

Dear Faith,

Thank you so much for your wonderful feedback! I'm absolutely delighted to hear that you were happy with the support. It’s always a pleasure to assist, and I'm thrilled that you love the app!

If you have any questions in the future or need any further assistance, please don’t hesitate to reach out, we are here to help! 😊

Best wishes,
Janat
Customer Support Manager

12 de janeiro de 2025

I will recommend this plugin to others. I really value the speed at which customer service handles inquiries, and they’ve done an excellent job in this regard.

Eureka Ergonomic
Estados Unidos
2 meses usando a aplicação
Questão respondida por Growave 14 de janeiro de 2025

Dear Eureka Ergonomic team,

Thank you so much for your kind words and for recommending our app to others!🌟

We’re thrilled to hear that you value the speed and quality of our customer service.
Our team works hard to ensure that all inquiries are handled promptly and effectively, and your feedback truly motivates us to keep improving.❤️

If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊

Best regards,
Customer Support Team