Growave: Loyalty & Wishlist + , 2 050 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
7 de dezembro de 2023

Shopify is an amazing tool but... it can also be very intimidating for a newbie/nontechnical person like me. Add to that all the amazing apps and it can easily become overwhelming. I was apprehensive when I installed Growave. It's only been three days and I have a lot to learn but my fear has quickly faded. I ask a lot of "stupid questions", it's never a problem. They are answered quickly by real human beings. The hand holding is amazing. For a company selling customer experience solutions, they really practice what they preach.

59Balloons
Países Baixos
3 days usando a aplicação
Questão respondida por Growave 10 de dezembro de 2023

Hey, 59Balloons team,

Thank you for sharing your thoughts! We're happy to have eased your worries about using Growave with Shopify. We understand that navigating the world of e-commerce tools can be overwhelming, especially for newcomers, and we're delighted that our team has been able to provide the support you need. 😍

If you ever have more questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way.

Begaiym, Reputation Manager

29 de novembro de 2014

Great Customer Care. Anton even build in buttons in the right colour. Thanks Guys!

Phoebe Heess
Alemanha
Over 5 years usando a aplicação
8 de novembro de 2023

Highly Recommend! We have successfully implemented Growave Reviews & Wishlist Functionality. The implementation was simple with all necessary functionality for an ecommerce site. And works seamlessly, with reviews, Q&A and Wishlist all utilized by our customers within days. After reaching out to the Growave Support Team for a solution to implement reviews on collection pages, both the Growave Support and Development Team implemented the solution in less than 24 hours! They kept us informed at each stage, and even shared the details of how this was implemented for our internal team. We are looking forward to implementing the Loyalty & Referral Program next! Great App, Wonderful Customer Support!

Crua Outdoors
Estados Unidos
6 months usando a aplicação
Questão respondida por Growave 9 de novembro de 2023

Hey, Crua Outdoors team,

Thank you for a wonderful 5-star review! 🤩 We're delighted that you found our Reviews & Wishlist functionality easy to implement and that your customers are already benefiting from it. We're excited to assist you with the Loyalty & Referral Program implementation

We greatly value your positive feedback regarding our Support and Development Teams. Your satisfaction is our utmost priority, and we're happy that you found their assistance valuable. If you require further help or have additional feedback, please feel free to reach out. 💞

Thanks for choosing Growave!

Best regards,
Begaiym, Reputation Manager

28 de agosto de 2015

Great App, easy to set up and seems to be doing a great job so far

Cardina Jewels 2
África do Sul
Over 4 years usando a aplicação
2 de novembro de 2023

Amazing Customer Service! I love the features this app adds to my website however I can not say enough about their customer service! There have been a couple of times when things weren't showing up correctly & when I emailed the customer service team they responded quickly & resolved the problem. They have amazing communication & are definitely on top of things. Thank you for all of your help!

Calla and Friends
Estados Unidos
9 months usando a aplicação
Questão respondida por Growave 5 de novembro de 2023

Dear Calla and Friends team,

We're thrilled to receive your praise for our customer service! Thank you for acknowledging the quick response and effective problem-solving from our team. 😍

At Growave, customer satisfaction is our top priority, and your feedback confirms we're on the right track. We're here to support your website's success, and we appreciate your shout-out.

Please reach out anytime you need assistance – we're always here to help. 🤗

Best wishes,
Begaiym, Reputation Manager

Editado a 6 de março de 2015

I've been very happy with this app so far. It has a lot of functionality, and even if you only use the social media log ins, you've provided another platform for your customer to connect. I know this one is going to be a great addition to our site at www.handcraftedhoneybee.com!

Updated: The customer service is also fantastic! I'm so pleased with this app!

Handcrafted Honey Bee
Estados Unidos
About 4 years usando a aplicação
19 de fevereiro de 2015

wonderful app. very helpful support. very pleased

YOUR ART & DECOR
Estados Unidos
About 4 years usando a aplicação
17 de julho de 2015

Great and helpful customer service. Really nice app with easy integration.

Fashion Circle Boutique
Estados Unidos
About 4 years usando a aplicação
Editado a 18 de setembro de 2017

Great app & awesome team of support above and beyond! Always very Quick to respond and to solve any custom requests. Very Happy with my experience.

Milajki
Suécia
Almost 4 years usando a aplicação
16 de julho de 2015

Excellent customer service. Great app with a lot of options and easy setup. Well done! Highly recommend.

Elegant Party Dresses
Estados Unidos
Almost 4 years usando a aplicação