Avaliações (2 136)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
2 de setembro de 2020

This app is really great. It’s easy to use and it has everything. The team has been incredibly helpful and very knowledgeable in all areas. They also spend a lot of time helping me more than I expected.

PopularBridal
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Growave 6 de setembro de 2020

PopularBridal, thanks for sharing your feedback! 🙌
It’s such a pleasure to know we’ve exceeded your expectations. Such feedback makes us strive harder.
Thanks for pointing at how easy and complete our platform is. We build Growave to be user-friendly and all-in-one solution for businesses. The fact you’ve noticed it means, we’re going in the right direction.

22 de setembro de 2022

Bcp de fonctionnalités, nous ne les utilisons pas tous. Le gros + : le SAV est très réactif et très arrangeant, ils nous ont bcp aider pour le set up et les correctifs de bugs. merci !

Patricia Blanchet
França
Almost 2 years usando a aplicação
Questão respondida por Growave 26 de setembro de 2022

Dear team at Patricia Blanchet😊,

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. Thank you❤️!

Moreover, I will gladly forward your email to my colleagues from the Success team and they can reach out to you and share some tips to use all of the features of the app and benefit from them✨.

Happy Growaving 💙!

Editado a 20 de maio de 2020

This app is very easy to integrate and the support team is friendly, responsive and very helpful! Recommended for anyone looking for a quality app with great support.

Live Allure
Estados Unidos
Almost 2 years usando a aplicação
30 de agosto de 2021

I love it Thanks a lot for all the help. Franchement l'équipe est super ils te répondent en très mpeu de temps Thank you Alex

AZOP
França
Almost 2 years usando a aplicação
Questão respondida por Growave 1 de setembro de 2021

Our greetings team at AZOP!

Wow, why so sweet 🥰. Thank you very much for being so kind to us and for sharing your experience with everyone here. We are so happy to see you in our big Growave family.

Also, we would like to express our gratitude for choosing us and putting trust in us. It is such an honor to work for your store. We will go above and beyond to live up to the expectations💎.

Merci beaucoup de partager votre expérience avec tout le monde 💗!

4 de janeiro de 2023

Growave is such a great app - has helped me consolidate several apps into one, reducing complexity. The support team are really great, very responsive and very happy to help.
I would definitely recommend Growave.

Aleemahs
Austrália
Almost 2 years usando a aplicação
Questão respondida por Growave 5 de janeiro de 2023

Dear Loan and team at Aleemahs!🥰

Happy New Year! And best wishes for 2023.🥂✨🎄

We do appreciate your amazing review and your made wonderful start our year by your kinds words. 🙌 We do love to help you always and thanks for choosing us for your beautifull store. 😍

21 de fevereiro de 2020

These guys are amazing. Fast response, personalized service. Just amazing. The app in itself is great too.

Margaret M
Canadá
Almost 2 years usando a aplicação
15 de fevereiro de 2022

We've recently started using this app. It's great to have the product reviews showing subtly on every page. The customer service I needed to edit the Rewards tab was really helpful.

Standard Procedure.
Austrália
Almost 2 years usando a aplicação
Questão respondida por Growave 16 de fevereiro de 2022

Dear Standard Procedure team 🙂,

Thank you so much for your 5-star review and valuable feedback 😊. Sure thing, we think it is a very good setting too.

It's thoughtful clients like you who make us amazing, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

We are very happy to have met your expectations 💜.

21 de dezembro de 2020

I added this app to my shopify site to develop a rewards program for my customers. The wishlist has been an awesome addition as well. The number of reviews I get from purchases has increased substantially! The Growave team has been easy to work with and has accommodated just about every change or request I have had. I wish I would have found this sooner!!

AlanaKay Art
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Growave 22 de dezembro de 2020

Dear AlanKaya Art team,

Thank you so much for giving us an opportunity to express our gratitude once again publicly. Thank you a lot for sharing your feedback. We value your input and desire to let us know the details about your experience with us. 🙌🏻

Our customers' fulfillment is our ultimate priority. Our whole team tries hard every single day to realize it. We truly hope to see more glorious years ahead of us.✨

Do not hesitate to contact us in case you need any assistance

3 de setembro de 2020

Im so disappointed in this app. After removing it, because it did not provide anything of benefit to my customers or growth of my store, it has left random punctuation on my site that I can not fix. It's almost like the app wasn't fully developed, and some sort of "residue" was left after removing it.

Chelsea's
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Growave 6 de setembro de 2020

Chelsea’s, thank you for feedback!
We value the opinions of each of our merchants and take notes to improve the platform.

Please accept our deepest apologies for the bad experience and disappointing you. However, we would like to note that it was not done intentionally. We’re afraid some of the Growave files are still in your theme due to the improper removal of the app.

We would love to make things right and fix any issues caused by Growave. And we would not forgive ourselves for letting you go with a bad impression of our app.

May I ask you to install our app again, thus we'll be able to clear all our files? Without installing our app, regrettably, we have no access to your files to remove lingering code. Promise it will be fixed in no time :)

Our team has sent a couple of emails with explanations of why it happened. Hope you will be able to give us a chance to fix everything.

You can just hit the Live Chat button on our website, contact support@growave.io or we can jump on a call to discuss this.

7 de janeiro de 2017

Before socialshopwave, I was trying to install YOTPO but the installation did not go through. I contacted their support team and they did not respond for one week. So, I threw them out, started looking for a good review app and came across socialshopwave. Social shopwave has fantastic features. Besides reviews, I have been wanting to use Instagram galleries which they have. I am intrigued by their community feed. It provides proof that visitors are purchasing. Then today itself, a visitor emailed me asking me to notify him when one of our products becomes available. That is exactly what their wishlist and automated email feature can do. It is super to have all the features in one place.

Last but not the least, when I was checking out their website, I started talking to Kalys from customer support. He answered all my questions and took lot of time to satisfy me. After my disastrous experience with YOTPO, I loved talking to Kalys. Eldar and team also were very quick on integration. Social shop wave's customer support is top notch.

Mish Mitakin
Estados Unidos
Almost 2 years usando a aplicação