Avaliações (2 136)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
1 de outubro de 2019

Amazing customer service! The reviews and wishlist app are awesome and add a level of professionalism to my website!

by [REESEDELUCA]
Canadá
11 months usando a aplicação
5 de julho de 2021

I installed the app since it claimed it would be able to handle not only my store's loyalty program but also Reviews, Wishlists and Instagram. Sure enough, the app is unified with all those aspects. There were some problems with getting it to function as I wanted and even how I wanted it to look in my store but their customer service is top notch. They went within my store's liquid files, the coding that the store runs on, and recoded it so that I could get the look I wanted when I was not able to figure out the coding myself. Wow. Was not expecting that. But it works and it looks great. Every little issue that has come up has been promptly dealt with. Perfect? No. But each time I notice something is off, they get right to fixing it and keep me informed as to the progress. Couldn't ask for more.

Myxzi
Estados Unidos
11 months usando a aplicação
Questão respondida por Growave 6 de julho de 2021

Heya wonderful Myxzi team 💝,

Your words are so priceless and the whole Growave team is just on the ninth cloud from them🤩. How can we not strive to make everything perfect for you when you just being an amazing customer of ours? With your words, we clearly understand how happy we are to have you in our big Growave team 🤗.

Yes, as you have said there is always room to grow and we need to work on many things, but your feedback truly gave us motivation, and working on improving Growave became even more joyful than before. Our teams work hard to exceed your expectations and we are glad you were able to notice it and deliver it to all of the merchants.

We truly appreciate your review, and we will be definitely proud to make your growth better every time you reach out to us 🙌.

17 de setembro de 2018

I was looking for all-in-one solution for my web store in respect of social proof, communication with customers and incentive tools... I spent long hours and days... And finally I came across this... First I thought all those reviews or most of them overrate this congregate of apps. But it looked so attractive... I spent some time discovering Knowledge Base and then decided to contact Customer Support. OMG! Those guys really responsive,helpful, patient and friendly. They installed everything for me and fulfilled all my requests! My rep's name is Azem. She is so responsible! She keeps every single word she says! Moreover she has a magic voice))) I was able to discuss all my requests over Skype so I saved my time on typing emails and avoided misunderstanding. I still have to learn how to use all those beauties but it's a matter of time. Five Stars! Keep Up, Guys!

MyFancyTown
Canadá
11 months usando a aplicação
13 de novembro de 2017

Really good app, it works perfectly and has everything I need

Organicos Peruanos
Peru
11 months usando a aplicação
16 de fevereiro de 2021

This app is great. I do run into things every once in awhile where I need help and they are always quick to respond and help out which is huge in my books. Love it

Malie Organics
Estados Unidos
11 months usando a aplicação
Questão respondida por Growave 17 de fevereiro de 2021

Hello, team at Malie Organics,

Thank you for the wonderful review and for taking time to share your feedback with us. 😍

We always try our best to perform excellent customer support to our clients, and it’s so pleasing to know that our efforts and hard work resonated with you. ✨

Thank you for trusting us. ❤️

8 de julho de 2016

The SocialShopWave app has been an amazing add on to our ecommerce site. It integrates with every social media sites and comes with innovative features such as your own community feeds page. The customer service is one of the best we have seen. An absolute must for every ecommerce site and highly recommended!

Gladja
Estados Unidos
11 months usando a aplicação
23 de novembro de 2020

Incredibly helpful and efficient team. I had trouble integrating on my own and they stepped in and organised everything for me!

The Craft Rebellion
Austrália
11 months usando a aplicação
Questão respondida por Growave 24 de novembro de 2020

Thanks a ton for writing us this lovely review, The Craft Rebellion! 😍

Our team is always there for you in case you need any assistance. For you to describe us as incredibly helpful and efficient - is the best compliment!

Thank you too, for your kindness. 💖

15 de junho de 2016

So far so good. I had some issues placing code here and there and Eldar fixed it within the hour. Thanks for great customers service. I don't find this kind of fast response from the other apps have installed.

All Pets Unlimited
Estados Unidos
11 months usando a aplicação
1 de julho de 2020

A wonderful app with great, simple, and effective features. Every template is different, so integration is sure to fail, but no worries, these guys have an amazing support team and will get you set up with perfect integration in no time.

Vibe Nutrition
Estados Unidos
11 months usando a aplicação
Questão respondida por Growave 23 de julho de 2020

Thanks so much for your feedback! :)

You highlighted a very sensitive thing by noting the difference of templates and we fully share your opinion. Your kind words have made our hearts completely melt and it's not because of the July heat! ~

Editado a 1 de novembro de 2019

Such great customer service. Amazing help with integration and customization from very friendly people. Two thumbs up from us!

Bjørg Jewellery
Dinamarca
11 months usando a aplicação