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We have been looking for an Affiliate Marketing App that we could use on our store. Many we trialled, weren't able to sync with our store due to a checkout app that we used. I contacted GrowthHero to see if they could check whether their App would work with our store and they replied quickly to say they would do some testing. Thankfully, they were able to confirm that the App would work and we have started trialling the App with some of our customers. So far the App is great. We had a few things that we wanted added and changed and Mike was more than happy to put them forward to the developers and everything has been able to be added/changed that we were looking for. We would highly recommend GrowthHero as an Affiliate Marketing App.
Great app, good support, and the only affiliate app I've found that is highly customizable to match your website's design. Highly recommended.
GrowthHero is a great tool with outstanding customer support.
We needed an additional feature for our partner program and they delivered the change in a week! I also like the customization which made it consistent with our brand.
This app is heavily designed for MLM, but can be used for traditional affiliate networks as well. It's best feature is the ability to create many custom rules if you would like to, and is easy to setup. It defaults to having many of the MLM/mass affiliate scheme options on so be sure to review each section of your settings before turning live. Support is very helpful and responds fast.
Simon was incredibly helpful for me + fixed something I was told for a long time (by Shopify) was unfixable. Highly recommend this app!
So far so good and Simon has been a great help with some of my newbie questions! Customer Service is really important for me & I'm happy to have such a personal service.
Awesome app and Simon was super helpful with all my customer service-related questions! I would recommend this app!
We have recently switched over from woo commerce and chose Growth Hero as our affiliate marketing app. The customer service has been during the transition. We are now up and running:). Lots of cool and intuitive features.
App was broken upon my download and took nearly a week to be fixed. Customer service was not as friendly as expected during the process.
Hi there, we're sorry you've come away with a negative impression of GrowthHero.
Our support team was notified about the issue with the installation process only a week after the app was installed in your store, and our developers team released a fix within less than 48 hours of the issue being reported. We were not aware of the issue before it was reported to us.
We understand that not being able to use the app for several days might have been frustrating, and we want to make sure all our users remain happy, so we offered you a trial reset, which you chose not to take up.
We absolutely value all customer feedback though, so your suggestions will be reviewed for future product improvements. We wish you success with your future affiliate efforts!
Karolina - Customer Happiness Specialist
The most WONDERFUL customer service!!!! Highly recommend.... We also use for tracking results of collections.. so many great features.
Wonderful! We're so pleased you are enjoying GrowthHero :)