レビュー (150)

総合評価
4.5
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の1%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2023年8月6日

Elevar is a game-changer for D2C brands on Shopify. As an e-commerce owner, accurate conversion tracking is paramount, and Elevar consistently delivers with an impressive 99% accuracy. The platform's seamless integration with major marketing channels ensures every conversion is tracked and attributed correctly. Their server-side tracking feature, which guarantees near-perfect data accuracy, is a testament to their commitment to excellence in today's digital landscape. I'd like to extend a special thanks to Vishal, the Head of Implementation & Services, for his outstanding support and expertise throughout our journey with Elevar. His dedication and professionalism have been instrumental in optimizing our tracking setup.

Prime HODL
アメリカ合衆国
アプリの使用期間:10ヶ月
編集日:2020年11月24日

THIS IS AN UPDATED REVIEW. We have to admit that in the beginning, we struggled a bit with the app. However, the support that we got with the app from the team is phenomenal! Within an hour we got a video call with the team and they took all the time to explain everything to us and run us through the different options and how to make the best of it. To be honest they actually went out of their way to help us and get us up and running in the best possible way. It is service like this that makes Shopify a fantastic platform with true eCommerce professionals! Thanks, Brad for all your patience and support. We truly appreciate it.

Crocs South Africa
南アフリカ
アプリの使用期間:9ヶ月
Elevarが返信しました 2020年11月18日

Hi Michael - Brad from Elevar here. I am very sorry for the frustrating onboarding experience you had in getting setup. Here is how I want to make it right:

1) I've already personally responded to your ticket with a Vidyard video walk-through and have offered a 1:1 screenshare to get things sorted today

2) I've offered a full refund - no questions asked

3) If you are still interested in Elevar for sitewide tag management then we'll review your GTM account setup at no charge to ensure your foundation is set up accurately

Thx again for giving Elevar a try and I look forward to making things right.

2023年7月20日

We've been using Elevar for close to 12 months now, and I couldn't be happier with the product. As a customer with VERY limited technical expertise, it's reassuring to know that the Elevar team have our back. I never have to worry about our GTM account, an iOS update, or the move to GA4, as they handle all of it for us.

A special shout out to their support team who are simply AMAZING! Nothing is ever a problem and they always go above and beyond. They were super patient and supportive the entire way through onboarding and that level of service hasn't dropped one bit.

The Balcony Garden
オーストラリア
アプリの使用期間:9ヶ月
2022年6月20日

Setting up Elevar has been a great experience thanks to Mario's excellent help. Our analytics data had a few holes and Mario helped us implement Elevar's server-side tracking and set up GA4 too. Cheers!

Empire Skate NZ
ニュージーランド
アプリの使用期間:8ヶ月
2022年5月23日

I leave 5 stars only because there is an Elevar Lead Specialist called Mario. He is an amazing person and basically, he solved everything for you!!! Do not panic if you do not have any technicians. This guy can help you set up everything. I love what we have right now.Thank you Elevar, Thank you Mario!

PopFun
アメリカ合衆国
アプリの使用期間:8ヶ月
2019年8月8日

Amazing App and more amazing customer service! this App resolve all remarketing tag problems within google ads and made my life so easier! any problem that I had brad - the founder replayed immediately with a solution! thank you so much, guys!

SkullArmy
イスラエル
アプリの使用期間:8ヶ月
編集日:2022年7月18日

Edit: Support reached out to assist me with my issue, and the full version of the app is working well with server-side conversion API, attribution feed, real-time activity & channel accuracy. Very thankful for the assistance and communication with Brad.

FavourDecor
ノルウェー
アプリの使用期間:6ヶ月
Elevarが返信しました 2022年7月13日

Hi Lars -- thank you for the feedback.

You are correct that when your DNS is hosted by Shopify (vs GoDaddy, etc) that Shopify does not allow you to add A or AAAA records that Google Cloud requires when provisioning your own Google Tag Manager server container. Unfortunately we can't "fix" this within Shopify DNS.

Our Elevar Server (Fully Managed) solution is indeed the plan that supports all server-side destinations without the need to configure Google Cloud <> Shopify DNS.

I wish we could get around this issue to support your use case and trust that we work hard to find alternatives with low costs.

Here to help --

Brad

2019年4月5日

Before purchasing, I was a little sceptical about investing in the app because of the price but because I rotate through products frequently in my store and to easily access and edit Shopify's backend you need an enterprise subscription, I decided this would be a good long term investment and security against errors on my behalf if it worked properly.

After purchasing I ran into a problem where I installed the code incorrectly and therefore emailed Brad & Ann and they were very quick to get back to me. They sent me an article containing common solutions to my problem and after trying them, they didn't work. Brad then took the time and effort to request access to my store and actually went into my backend and fixed the problem himself.

The app imports everything you could possibly need to solve data layer, enhanced eccomerce, Facebook retargeting, and Google retargeting problems into your Google tag manager account and has custom firing optimization to ensure you are getting the most data out of your traffic.

I am thoroughly impressed with the app and even more so with the customer service. I highly recommend this app to anyone looking to stick with their Shopify store long term or anyone who is prone to making mistakes while coding on their backend. This app saved me countless hours of work. The time I saved was worth more than the $99 alone and because its a one time fee, the app will continue to provide value far into the future.

I would honestly give them a 10/5 if I could.

Thanks for all the help guys!

Kevin Faragher
https://ambitiousathleticgoods.com/

Ambitious Athletic Goods
アメリカ合衆国
アプリの使用期間:6ヶ月
編集日:2019年7月29日

UPDATE : Their founder called Brad was very helpful and assisted me with fixing the duplicate tracking issue with my website without any cost at me. Thanks brad :)

Softlens Queen
インドネシア
アプリの使用期間:6ヶ月
Elevarが返信しました 2019年7月28日

Hello - this is Brad, founder of Elevar. I apologize for your experience so far with the app and will do my best to ensure we get things worked out for you! We strive to respond to all support questions within 24 hours but did not respond to yours until 30 hours after submitting.

I responded to your inquiry yesterday and helped troubleshoot your GTM account and found old AdWords tags from 1 year ago that were still firing on all pageviews.

I look forward to ensuring your AdWords remarketing tags are 100% accurate.

Thank you.

Brad

2020年4月23日

Dans la multitude d applications d utiles à moins utiles, il est difficile de s y retrouver. Cette application est obligatoire, car non seulement il vous fait gagner du temps et de l argent en marketing. Cette application a été conçu pour nous faciliter la vie et est terriblement efficace. Ce n est en aucun cas une des applications superflues qui foisonnent. Le gain en temps et en argent est réel. J ai trop perdu de temps et argents en applications inutiles car j étais peu ou mal renseigné

Boodiscount
フランス
アプリの使用期間:6ヶ月