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We've setup our Google Tag Manager super quick and affordable with this app. I decided to write a review because I'm amazed by the level of support they are offering. Thanks Katie and Mark for the great onboarding!
Excellent app. Easy to use. You need to have a little technical know how, but the Elevar Team is ready to assist where they can to make it easy. My GTM Data Layer is working and I'm happy. Google Retargeting Here we come. Danielle
We have not had a good experience with using Elevar's platform. Their dashboard app looks beautiful at first, but after using it for a while it appears to not be intuitive.
The funnels feature setup is difficult to understand as it doesn't provide enough tooltips to understand what things like "matches regex" is and we discovered the funnels data was completely unreliable as the founder said the "Google Analytics API was having issues," yet we haven't received any updates on it being fixed, so the promised funnels feature is just inoperable.
They don't proactively seek out user feedback such surveys or anything to improve the customer experience. They have only been available through minimal email support and we've tried so hard to work with them on getting started for months now to the point where we've basically just given up and have experienced extreme buyer's remorse as a result.
This app seems to be meant for very experienced data analysts and not meant for the average small business owner who desires an intuitive platform for setting up funnels---so buyer beware!
Hi Josh - this is Brad (Founder). I appreciate your candid feedback on our custom funnel builder feature and general UI which you've shared with us before (and we very much appreciate). We have already taken some action to try to improve based on your tips.
I agree with your last statement in the review. If a small business owner is looking for a solution to just build custom funnels on the fly - we are not the best tool for the job.
However this GTM App on app store is purely focused on getting Google Tag Manager installed properly with the dataLayer and 20+ pre-built marketing tags that can be implemented within GTM. This along with the ability to add custom event tracking is what we truly specialize in.
Regarding my quote around GA having API issues for the funnel builder: we are indeed 100% reliant on the data returned from the GA API to help build these. Unfortunately there are known sampling issues that we don't have any control over no matter how much we ask for fixes.
I've gone ahead and refunded your full purchase for the trouble. Thank you again for taking the time to provide candid feedback - it helps us improve our product and service.
Brad (brad@getelevar.com)
Super great app. They can do the installation for you which is very helpful. I had no idea how to install the GTM myself so without them I would have never managed to get this set up. They saved me for sure. Totally worth the money.
Using Elevar for Shopify has significantly enhanced our understanding of acquisition channels thanks to its server-side tracking capabilities. The platform itself is intuitive, making it easy to glean insights that were previously obscured or misattributed
The tech side of Elevar is solid, but what really stands out is their support team. Every time we've had an issue or question, they've been right there to help
For those serious about data precision in e-commerce, Elevar is a tool worth considering
This app saved me at least 20 hours. If you consider your time worth more than $10/hour, then this is a no-brainer.
I ran into some issues (user error, not the app) and their support team was fantastic. Everything was solved within 24 hours.
Now that I discovered Elevar, I will never, ever, ever do this manually again.
I am so happy to have found this app. This saved me sooo much time on setting up GTM with Shopify this quick and easy. And the support they provide is really great! Always there to help and to make sure all are working perfectly for me.
I highly recommend this app, and for sure, all future apps they will come up with are great as this one.
Elevar has elevated our business to new levels! If you buy media then this app is what you are missing from your tech stack. You will see an increase in email flows from Klaviyo and increase in social media event's matching through their server-side tracking. They have documentations how to tailor your installation for your needs if you would like to do it yourself and they have a do it all for you service as well. I had a few hiccups getting our app dialed in but Mario from their customer support help steered us on the right path (thanks again Mario). You will be in good hands with Elevar!
Such a great app. Very easy to set up and saved us a TON of time setting up our GTM. Definitely worth it every penny!
Great app for setting up Google Tag Manager on your Shopify Store. Would recommend, incredible support as well. Thank you for the help earlier Mario! (Y)