Calificación general
4,8
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
11 de agosto de 2021

This app is great once you can get it installed. I had troubles but they added it for me awesome plus in my book. It protects me and my customers from the postal service losing packages or damaging them! Also it’s not much more to the total to get it and have that piece of mind as a customer.

Thee Nail Tribe
Estados Unidos
Más de 2 años usando la aplicación
Fecha de modificación: 31 de julio de 2023

Had some issues, but I was able to reach out to them to solve them. A good option for shipping protection.

Little River Co.
Canadá
Más de 2 años usando la aplicación
18 de diciembre de 2021

I use this app for my website. It gives me a piece of mind that my customers can purchase extra protection if there order gets lost. I no longer feel a burden to have to send a new package if protection was not purchased. Thank you

Sabroso Chiloso
Estados Unidos
Más de 2 años usando la aplicación
7 de abril de 2023

Guide gets a 10/10 from the team here at Vette Lights! They have been instrumental in keeping customer satisfaction up and helping avoid those awkward times of waiting on the carrier to come back and close out an investigation after weeks of customer frustration. Would 100% recommend to anyone that regularly ships customer orders and is looking to make for a pain free process for their customers when the unexpected occurs!

Vette Lights
Estados Unidos
Alrededor de 2 años usando la aplicación
19 de abril de 2022

This app has been great extra layer of security for our customers. Very straight forward and easy to setup.

AKTIVFIT
Estados Unidos
Alrededor de 2 años usando la aplicación
19 de octubre de 2021

I have used this app for a few months now and I absolutely love it. Every single customer uses it and it provides extra security. I don't have to worry in my customers trust that if something happens to their order then it will be replaced. I have had no issues with this company I love it!

Lenelle's Lashes & Others LLC
Estados Unidos
Alrededor de 2 años usando la aplicación
7 de agosto de 2023

Guide app is a really helpful tool for my store. Easy to set up the customer service is amazing and always very friendly. It covers my orders as before I had a lot of issues with lost or stolen orders. To file a claim is a pretty straightforward process. Even set up a separated page on my website for claims which looks exactly how I wanted. Thank you.

LIRIO
Eslovaquia
Más de 1 año usando la aplicación
4 de agosto de 2023

This app has truly transformed the way we handle shipping and customer satisfaction. The seamless integration into our Shopify store was impressive, and the user-friendly interface made it incredibly easy to set up and customize the shipping protection options.

What we love most is how Guide Shipping Protection has significantly minimized customer concerns about lost or damaged shipments. The added layer of security and peace of mind for my shoppers is priceless

FiXT Store
Estados Unidos
Más de 1 año usando la aplicación
12 de octubre de 2021

This is a great app especially for small businesses. Easy to install and best of all it provides security for both the business and the customer. I see it being extremely helpful during peak shopping times such as holidays, etc. I definitely would recommend this app to any business.

Like This Here Beauty
Estados Unidos
Casi 2 años usando la aplicación
17 de julio de 2023

We have been using Guide Shipping protection since more then a year and outstanding result we have got so far. Outstanding support and quick resolution. We are working stress free by using this app. Highly recommended.

GadgetWard UK
Reino Unido
Más de 1 año usando la aplicación