Guide Shipping Protection , 97 reseñas

I would highly recommend using Guide Shipping Protection! It makes me feel protected in my business and for my customers.

I added this app to my store as an insurance for myself and my customers. When I needed some clarification with the app, their customer service was prompt and helpful.

Great app! It makes my customer's shopping experience a lot smoother. Customers use this option and I have no issue with charge backs or refunds. Thank you!

I absolutely love this app because my customers trust me more because I am offering them away to protect their orders in case something happens that’s not their fault. The fees are also relatively cheap and it also helps the customer to feel more comfortable when adding the service to the order I absolutely love this app

Very easy to install! I love having this option, it protects me and the customer. This is great especially for the holidays. if anything gets lost, I know my customers have the option of having their items replaced at no extra cost on both ends.

I got this app to help protect my shop from shipping issues and I have been very pleased with it! I highly recommend this app to help secure your store from list mail, stolen mail, and mail fraud.

Guide is a fabulous app. I've installed it on any store that I've launched, and just installed it on my newest store! Guide has a fabulous interface and is soooo simple to use compared to filing claims with USPS. This allows us to offer our customers a higher level of service and control over how much they want to protect their packages. Any time i've needed help with setup/general support, they have been so quick to help. I recommend them 100 times over!

My mind has been at peace since the day I installed Guide shipping protection. Filing claims with USPS was a hassle and they always reject our claims, even when the tracking number shows that it was delivered to a different zip code. Chelsey, my contact from Guide team has been so helpful. She has helped me tremendously dealing some difficult claims. The one thing Guide can improve on is their processing time. Overall, i am a happy client and will continue to use Guide for my business.

Guide shipping protection is ABSOLUTELY amazing! If you have issues with constantly having to replace lost/stolen/damaged orders or follow up with carriers, Guide Shipping Protection will remove all of those obstacles (and headaches) for you! The best part? It costs you NOTHING!

I love this app, it gives my customers the satisfaction that their orders will be shipped out safely