Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 8% recensies zijn 1 sterren
25 oktober 2023

I sell E-bikes on https://e-bikeheaven.com. Being able to offer customers the peace of mind with shipping is invaluable. No one wants to spend a bunch of money and receive a broken items they can’t use, or even worse their purchase never shows up. With Guide Shipping Insurance they have the option to protect all their purchases.

E-Bike Heaven
Verenigde Staten
8 maanden gebruiken de app
4 oktober 2023

I recently started using Guide Protection's Shipping Insurance for my online business, and I couldn't be happier with the results. This service has truly been a game-changer for me and my customers.

One of the biggest concerns for online retailers like me is the possibility of lost, damaged, or stolen packages. It's not only frustrating for customers, but it can also lead to a loss of revenue and a significant headache when trying to resolve these issues. However, since I started using Guide Shipping Insurance, all of those worries have vanished.

The best part about Guide Protection is how incredibly easy it is to implement. With just one simple click at checkout, my customers can protect their packages, giving them peace of mind and ensuring a smooth shopping experience. This seamless integration has not only improved the overall customer experience but has also increased my revenue. Customers appreciate the option to safeguard their orders, and that translates into increased sales and loyalty.

What truly sets Guide Protection apart is their commitment to instant resolutions. In the unfortunate event that a package is lost, damaged, or stolen, they don't just leave you hanging. Instead, they step in promptly and replace the item directly from your site. This level of service not only saves me time but also ensures that my customers are always taken care of, even in the face of unexpected mishaps.

In addition to the outstanding service, the team at Guide Protection has been a pleasure to work with. They are responsive, professional, and always ready to assist with any questions or concerns.

In summary, Guide Shipping Insurance has been a fantastic addition to my online business. It has simplified the shipping process, increased my revenue, and provided an extra layer of protection for my customers. I highly recommend Guide Protection to any online retailer looking to alleviate the stress associated with lost, damaged, or stolen packages while boosting their bottom line. It's a win-win solution that I'm thrilled to have found.

Always Good
Verenigde Staten
Meer dan 2 jaar gebruiken de app
3 oktober 2023

This is a must have if you are shipping orders. No greater anxiety than when a customer says their package is missing, but complete relief when you see they protected their order with Guide. Guide team has been great to work with and we would recommend it to any retailer.

Eleven Seventy-One
Verenigde Staten
Meer dan 2 jaar gebruiken de app
3 oktober 2023

I love this app! So many customers add it to orders! I always hated as a brand, for customers to come complaining when orders get lost or shows delivered but they never receive it. Its SO nice to still get paid for the re-order and not lose money. Thank you GUIDE!

Green + Lovely
Verenigde Staten
Meer dan een jaar gebruiken de app
4 oktober 2023

Guide Shipping Insurance has been a game-changer for my business. It's not just about avoiding package headaches; it's about revenue protection. With one simple click at checkout, my customers can safeguard their purchases. If anything goes wrong—loss, damage, or theft—Guide has it covered, ensuring a smooth repurchase process directly from my site. 5 stars!

Pampered Puppyiva
Verenigde Staten
Meer dan een jaar gebruiken de app
2 augustus 2023

I've been using Guide Shipping Protection for a while now. They are so incredible to use! I love that the customer gets to choose if they want to protect their package and can pay an extra fee themselves for a low cost. It makes the process so much easier and less stressful. Love using them!

redhoney
Verenigde Staten
Bijna 3 jaar gebruiken de app
1 augustus 2023

We have used Guide for over 2 years now. It has given us peace knowing that once our packages leave our store they will be taken care of if anything happens. Anytime we’ve had a customer file a claim, Guide responds to them within a day. Very thankful to have this option for our customers.

miller + jett
Verenigde Staten
Meer dan 2 jaar gebruiken de app
26 juli 2023

So I've had Guide Shipping Protection for I believe little over a year and a half now. They are by far one of the best apps that Shopify has to offer, the customer chooses whether or not they want their package protected and if they pay the extra .99 cents yes only $1 they have a ease of mind just incase their package gets lost or stolen or never delivered. Guide Shipping Protection is the best and would forever be part of my store.

Gewlery By G
Verenigde Staten
Meer dan 2 jaar gebruiken de app
11 oktober 2021

Perfect for a small business. Very easy to use, they'll install it for you if you have a difficult code to work with. No complaints, looks and acts very professional on your website, while providing you and the customer shipping insurance

VIA Swimwear
Verenigde Staten
Bijna 3 jaar gebruiken de app
2 augustus 2023

The app is a very good support in case of an incident. The team is fast and very experienced. Definitely a must have!

Battl Victory Records
Verenigde Staten
Ongeveer 2 jaar gebruiken de app