Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 8% recensies zijn 1 sterren
7 april 2023

I would highly recommend using Guide Shipping Protection! It makes me feel protected in my business and for my customers.

Wild Honey Boutique
Verenigde Staten
Bijna 2 jaar gebruiken de app
13 oktober 2021

I added this app to my store as an insurance for myself and my customers. When I needed some clarification with the app, their customer service was prompt and helpful.

Kash & Ash
Verenigde Staten
Bijna 2 jaar gebruiken de app
12 juli 2021

Great app! It makes my customer's shopping experience a lot smoother. Customers use this option and I have no issue with charge backs or refunds. Thank you!

Cali Beauty Center
Verenigde Staten
Meer dan een jaar gebruiken de app
22 april 2022

I absolutely love this app because my customers trust me more because I am offering them away to protect their orders in case something happens that’s not their fault. The fees are also relatively cheap and it also helps the customer to feel more comfortable when adding the service to the order I absolutely love this app

Niycole's Hour
Verenigde Staten
Meer dan een jaar gebruiken de app
11 oktober 2021

Very easy to install! I love having this option, it protects me and the customer. This is great especially for the holidays. if anything gets lost, I know my customers have the option of having their items replaced at no extra cost on both ends.

Creations by Nance
Verenigde Staten
Meer dan een jaar gebruiken de app
17 december 2021

I got this app to help protect my shop from shipping issues and I have been very pleased with it! I highly recommend this app to help secure your store from list mail, stolen mail, and mail fraud.

Vee Rulée
Verenigde Staten
Meer dan een jaar gebruiken de app
3 oktober 2023

Guide is a fabulous app. I've installed it on any store that I've launched, and just installed it on my newest store! Guide has a fabulous interface and is soooo simple to use compared to filing claims with USPS. This allows us to offer our customers a higher level of service and control over how much they want to protect their packages. Any time i've needed help with setup/general support, they have been so quick to help. I recommend them 100 times over!

My Store
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Bewerkt 5 augustus 2023

My mind has been at peace since the day I installed Guide shipping protection. Filing claims with USPS was a hassle and they always reject our claims, even when the tracking number shows that it was delivered to a different zip code. Chelsey, my contact from Guide team has been so helpful. She has helped me tremendously dealing some difficult claims. The one thing Guide can improve on is their processing time. Overall, i am a happy client and will continue to use Guide for my business.

The Additude Shop
Verenigde Staten
11 maanden gebruiken de app
30 december 2021

Guide shipping protection is ABSOLUTELY amazing! If you have issues with constantly having to replace lost/stolen/damaged orders or follow up with carriers, Guide Shipping Protection will remove all of those obstacles (and headaches) for you! The best part? It costs you NOTHING!

SweetGemLife
Verenigde Staten
Ongeveer een jaar gebruiken de app
Bewerkt 13 oktober 2021

I love this app, it gives my customers the satisfaction that their orders will be shipped out safely

PrincesaKBeauty
Verenigde Staten
Ongeveer een jaar gebruiken de app