Guide Shipping Protection

Guide Shipping Protection

Recensioner (101)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 85 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 9 % av omdömena har 1 stjärnor
Redigerat 31 juli 2023

Had some issues, but I was able to reach out to them to solve them. A good option for shipping protection.

Little River Co.
Kanada
Mer än 2 år användning av appen
18 december 2021

I use this app for my website. It gives me a piece of mind that my customers can purchase extra protection if there order gets lost. I no longer feel a burden to have to send a new package if protection was not purchased. Thank you

Sabroso Chiloso
USA
Mer än 2 år användning av appen
1 augusti 2023

We have used Guide for over 2 years now. It has given us peace knowing that once our packages leave our store they will be taken care of if anything happens. Anytime we’ve had a customer file a claim, Guide responds to them within a day. Very thankful to have this option for our customers.

miller + jett
USA
Mer än 2 år användning av appen
19 april 2022

This app has been great extra layer of security for our customers. Very straight forward and easy to setup.

AKTIVFIT
USA
Ungefär 2 år användning av appen
7 april 2023

Guide gets a 10/10 from the team here at Vette Lights! They have been instrumental in keeping customer satisfaction up and helping avoid those awkward times of waiting on the carrier to come back and close out an investigation after weeks of customer frustration. Would 100% recommend to anyone that regularly ships customer orders and is looking to make for a pain free process for their customers when the unexpected occurs!

Vette Lights
USA
Ungefär 2 år användning av appen
19 oktober 2021

I have used this app for a few months now and I absolutely love it. Every single customer uses it and it provides extra security. I don't have to worry in my customers trust that if something happens to their order then it will be replaced. I have had no issues with this company I love it!

Lenelle's Lashes & Others LLC
USA
Ungefär 2 år användning av appen
27 oktober 2023

In my business, I take pride in our quick, seamless fulfillment process. We strive in a 1-2 business day processing time, as customers enjoy and come back for. In the days of Amazon, customers and people love to get their online purchases quick and efficiently. Using Guide helps create so much additional value to our shipping ethics. First, it's affordable, our customers love to spend the pennies to protect their packages and precious items. With Guide, me and my customers share comfort in mind that their items will be protected. Great app, affordable, and helps with customer retention for sure. 5 stars all the way!

TheHoneyBShop
USA
Ungefär 2 år användning av appen
2 augusti 2023

The app is a very good support in case of an incident. The team is fast and very experienced. Definitely a must have!

Battl Victory Records
USA
Ungefär 2 år användning av appen
12 oktober 2021

This is a great app especially for small businesses. Easy to install and best of all it provides security for both the business and the customer. I see it being extremely helpful during peak shopping times such as holidays, etc. I definitely would recommend this app to any business.

Like This Here Beauty
USA
Nästan 2 år användning av appen
13 oktober 2021

I added this app to my store as an insurance for myself and my customers. When I needed some clarification with the app, their customer service was prompt and helpful.

Kash & Ash
USA
Nästan 2 år användning av appen