Guide Shipping Insurance

Add Revenue w/ Guide Shipping Insurance & Instant Resolves

無料
Add revenue w/ Guide Shipping Insurance & Instant Resolutions

キー値セクション

Fuel Growth & Drive Sales

Guide Shipping Protection - Lost/Damaged/Stolen packages become added revenue through our replacement purchase program.

Seamless Integration

Guide guarantees no added friction at checkout. Our widget is designed to ensure fast page loads while fitting perfectly in your cart.

Guide Simplified Support

Order Issue? Customers who added Guide shipping protection simply file a claim, and our team will issue resolutions in 24 hrs. or less!

アプリの詳細

Guide Shipping Insurance

Guide Shipping Insurance

About Guide | Shipping Protection with Instant Resolutions

The purpose of 'Guide Shipping Protection' is to alleviate the strain from Lost/Damaged/Stolen packages, and replace it with added revenue.

Why Use Guide

Give your customers the chance to protect their packages at checkout in one simple click. With Guide Shipping Protection you will do more than just avoid the headaches associated with replacing packages. If an item is lost, damaged, or stolen we'll replace it with a repurchase. This way instead of dealing with frustrated customers, Merchants are able to focus more on new sales, and the added revenue from Guide's replacement orders. We handle the order issues process from start to finish and provide you with key insights along the way.

The Process for Merchants

You've clicked the button saying "Add App". Great! Now someone from our team will be in contact in a matter of hours to get our widget installed on your store. We want this to be as easy as possible for you, so you can either: Have our professionals install the code (Free of charge) or Have someone else with minimal coding experience place the code on your site. That's it! You're done.

The Process for Consumers

At checkout customers will see the option to add shipping protection to their order, for a small percentage of cart value. When checkout is complete the necessary order info is pulled into our system enabling customers to submit a claim. If an issue occurs during shipping, the first thing customers will do is visit your stores support page. For this reason we ask that you place or allow us to place a few snippets about Guide in your support page along with a link to our website. When customers experience order issues, they simply follow the link to our site and file a claim by submitting their email and order number. Our support team is standing by ready to work with them, committed to getting a resolution by way of a replacement order in 24hrs or less. In the meantime, you and your team can stay focused on filling orders!

Ready to get started?

Simply click the button labeled “Add App”. Log into Shopify if necessary, and then you’ll be prompted to give us permission. This permission allows us to place the widget on your storefront and collect info from protected orders, only to be used in our claims process.

公開日

以下と統合:

  • Checkout
  • Cart Drawer
  • Cart Page
Guide Shipping Insurance

Guide Shipping Insurance

About Guide | Shipping Protection with Instant Resolutions

The purpose of 'Guide Shipping Protection' is to alleviate the strain from Lost/Damaged/Stolen packages, and replace it with added revenue.

Why Use Guide

Give your customers the chance to protect their packages at checkout in one simple click. With Guide Shipping Protection you will do more than just avoid the headaches associated with replacing packages. If an item is lost, damaged, or stolen we'll replace it with a repurchase. This way instead of dealing with frustrated customers, Merchants are able to focus more on new sales, and the added revenue from Guide's replacement orders. We handle the order issues process from start to finish and provide you with key insights along the way.

The Process for Merchants

You've clicked the button saying "Add App". Great! Now someone from our team will be in contact in a matter of hours to get our widget installed on your store. We want this to be as easy as possible for you, so you can either: Have our professionals install the code (Free of charge) or Have someone else with minimal coding experience place the code on your site. That's it! You're done.

The Process for Consumers

At checkout customers will see the option to add shipping protection to their order, for a small percentage of cart value. When checkout is complete the necessary order info is pulled into our system enabling customers to submit a claim. If an issue occurs during shipping, the first thing customers will do is visit your stores support page. For this reason we ask that you place or allow us to place a few snippets about Guide in your support page along with a link to our website. When customers experience order issues, they simply follow the link to our site and file a claim by submitting their email and order number. Our support team is standing by ready to work with them, committed to getting a resolution by way of a replacement order in 24hrs or less. In the meantime, you and your team can stay focused on filling orders!

Ready to get started?

Simply click the button labeled “Add App”. Log into Shopify if necessary, and then you’ll be prompted to give us permission. This permission allows us to place the widget on your storefront and collect info from protected orders, only to be used in our claims process.

公開日

以下と統合:

  • Checkout
  • Cart Drawer
  • Cart Page

レビュー

4.5 5つ星中

総合評価は、アプリの現在の状態を反映しています。すべてのアプリレビューを考慮しますが、最新のレビューを優先します。

評価レベルごとの件数
  • 評価の80%は5星です
  • 評価の7%は4星です
  • 評価の4%は3星です
  • 評価の1%は2星です
  • 評価の8%は1星です

レビュー一覧

レビューをフィルタリングして並び替え

  • LaBellePerfumes

    ロケーション アメリカ合衆国
    アプリの利用期間 13日

    i downloaded the app, they were quick to help get it online but since have been radio silent to my requests.
    Not sure if my customers are receiving the delayed responses to inquiries or not. Want to leave 5 stars but waiting almost a week after emailing support without response.

  • Senor Peppers

    ロケーション アメリカ合衆国
    アプリの利用期間 22日

    We used other apps in the past but switched to Guide and haven't looked back. Support is awesome and its so simple and easy to use for us and for our customers. Highly recommend this app

  • Elite Laced

    ロケーション アメリカ合衆国
    アプリの利用期間 7ヶ月

    Guide shipping protection provides us with one solution and saves you a ton of time with filing a claim process. I would highly recommend connecting this app to your store. Gives the customers the ability to add the shipping protection and feel a little more safe when product is shipped!

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