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We as a brand sells Mattresses & Accessories most Indian customers prefer to visit nearby stores, touch and feel the product before they buy, we as an online company don't have any stores, found this great video commerce app. We are using the Gumstack App last 30-40 days to showcase and provide a better experience to our online customers our Mattresses & Accessories, the tool is helping us to sell our products vividly, it's providing an authentic experience to the customers in real-time. Every call and interaction ending with a great customers experience, easy to show our live product in real-time, voice and video is stable and clear. The tool integration is very simple, the Gumstack team is supportive and addressing all the tech snags in real-time.
It has been an amazing journey working with Gumstack. The app is exactly what we were looking for and has helped us add another sales channel very quickly giving our customers a discovery platform to explore high asp products . The team has been very agile with support.
Hands down one of the best developers and team we have worked with. The people behind this app truly care for your success and that's invaluable! They have helped us make what looked impossible possible in just no time. The CEO itself hopped on calls with us to answer our questions and all our questions were answered in less than 24 hours. Highly recommend!
Live video shopping is a differentiating feature for us as a D2C brand. Using Gumstack, our customer support team has been able to work as an effective sales team. We engage with our audience and showcase the USP of our shoes, leading to quality customer conversions and a great overall experience. Definitely recommend Gumstack to all D2C brands keen on talking to their customers live!