GV: Gift Cards Loyalty Rewards

GV: Gift Cards Loyalty Rewards

レビュー (76)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の7%は1つ星です
2025年1月2日

This app is awful. We have tons of orders where the app just did not assign a code. We also found that the app did not send out the emails with the code. Their support is crap. They don't have any answers, they did not send out the gift codes to the recipients even though I have requested that 3 times now. Customers are very upset. This is taking a huge amount of my time to find and send out gift codes to upset customers. The app was supposed to do that, and when we found out that they did not, we requested that they send out the codes to all recipients. They have not done that yet....

Big Y Fly Co
アメリカ合衆国
アプリの使用期間:4ヶ月
GVが返信しました 2025年1月7日

Hi Andrew,

Once again, we sincerely apologize for the issue you’ve experienced with our app and the inconvenience caused during such an important time for your business. Unfortunately, an unexpected bug during the holiday season led to the problems you encountered with the code assignments and email notifications.

We also regret that our response time was slower than usual, as our resources were stretched thin during the busy period. Please rest assured that we take your feedback seriously and view this as a valuable lesson to further improve both our app and our support processes, and ensure they don’t happen again.

We deeply appreciate your patience and understanding, and we hope to regain your trust moving forward.

Sincerely,
GV Team

2024年12月14日

Amazing customer service! I had an issue with the app because I wanted to change the color of some buttons and the option did not yet exist. They went above and beyond to make it happen. Thank you!

Issei Mochi Gummies
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年12月4日

Just started using it, and so far the experience is positive. Very intuitive interface, and seems to do exactly what I need, which is give user a gift card when they sign up (without having to purchase it)

Leo Pixel Content Store
カナダ
アプリの使用期間:4日
2024年12月17日

good

Cacao & Cardamom Chocolatier
アメリカ合衆国
アプリの使用期間:約1ヶ月
2025年1月8日

so far so good. great support and the app seems to be functioning well.

PERIPHERY
カナダ
アプリの使用期間:21日
2024年11月25日

The App seems pretty good. However, there are a few things not working and no one is responding to the tickets I created over 2 days ago.

CAN ANYONE HELP? TICKET NUMBER 1389, 1388, 1384 AND 1383.

If we can't get support very soon, we will need to look elsewhere I am afraid.

It-Fits Jersey Sheets
オーストラリア
アプリの使用期間:10日
GVが返信しました 2024年12月2日

Hi there,

We wanted to let you know that we’ve already replied to your tickets via email and are awaiting your response. If you haven’t seen our replies, they might be in your spam or junk folder. Please check, and don’t hesitate to reach out again if you need further assistance.

Best regards,
GV Team

2025年2月18日

Set up was very easy.
Smart developers get you to write a review in order to get extra features during set up. I feel like their craftiness demonstrates that this app is going to be pretty great.

Kwinten Fishing
オランダ
アプリの使用期間:23分
2024年12月5日

very easy to use love it

Enedina's Coffee Shop
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年12月31日

Great app, super easy to setup and use.

Basilur Tea Australia
オーストラリア
アプリの使用期間:4日
2024年11月21日

looks great so far, not yet used it, but so far its promissing

Beaut Natural
イギリス
アプリの使用期間:約23時間