GV: Gift Cards Loyalty Rewards

GV: Gift Cards Loyalty Rewards

Avaliações (76)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
2 de janeiro de 2025

This app is awful. We have tons of orders where the app just did not assign a code. We also found that the app did not send out the emails with the code. Their support is crap. They don't have any answers, they did not send out the gift codes to the recipients even though I have requested that 3 times now. Customers are very upset. This is taking a huge amount of my time to find and send out gift ...

Big Y Fly Co
Estados Unidos
4 meses usando a aplicação
Questão respondida por GV 7 de janeiro de 2025

Hi Andrew,

Once again, we sincerely apologize for the issue you’ve experienced with our app and the inconvenience caused during such an important time for your business. ...

21 de novembro de 2024

Hard to Setup and no response from the support.

Examcart
Índia
31 minutos usando a aplicação
Questão respondida por GV 2 de dezembro de 2024

Hi there,

We’re truly sorry to hear about your experience and any inconvenience caused.

We’d love the opportunity to assist you further and ensure the app is set up to your ...

10 de novembro de 2023

I set this app up, sold a few cards, and everything seemed Ok. The "pink" background was ugly but they said they were working to fix this. However, they seemed to have changed their business model to take a portion of the cost of the gift card? Thats crazy! Aren't their costs the same? And it no longer works at all, without notice. Great way to piss off customers in November.

Blackwell's Wines & Spirits
Estados Unidos
2 meses usando a aplicação
23 de janeiro de 2023

Never worked. The Send as a gift card button never appeared. Troubleshooted for 2 hrs by myself. No support at all on site not troubleshooting FAQ on their help site. Looked promising.

Tazitas +
México
1 dia usando a aplicação
Questão respondida por GV 24 de janeiro de 2023

Hi Daniel,

As mentioned in our follow-up email, please send us a staff account for further investigation because we cannot reproduce your issue in our environment. We will be ...

3 de janeiro de 2023

I wish the app worked but it didn't work with the Whisk theme. I installed it and it broke all the formatting on my page. Sad that the only affordable gift card app doesn't work.

Shari's Tea
Estados Unidos
20 minutos usando a aplicação
Questão respondida por GV 24 de janeiro de 2023

Hi Shari's Tea shop,

As mentioned in our follow-up email, please send us a staff account for further investigation. We will be more than happy to support you and bring you a ...