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So far a good experience. Stu was a great help and support through the process. We already made some sales in the first week of use. Simple to use. Looking forward to the future use.
Many thanks for your kind review. It was a pleasure helping to customise your Birthday campaign and it's great to hear that you're already seeing results. We're always happy to help further if needed.
We've been using this app for over a year. It has been a simple and very relevant way to get users to come back. The support was super prompt whenever we've reached out to them. Easy to use app. Highly recommend!
Thanks for your super review Pragya, we really appreciate it. Great to hear how the app is helping your customers return via a Birthday campaign. It was a pleasure helping out.
Es una muy buena app para gestionar los mails de cumpleaños. Me permite que solo pongan su cumpleaños si ya compraron, lo cual ayuda a mi estrategia de marketing. Además, su soporte es amable y me ayudaron cuando lo necesité.
Gracias por la excelente reseña, Rebeca.
Me alegra que hayamos podido ayudarte a configurar el envío de tus correos de cumpleaños desde tu propio dominio.
The app is really good but the customer service is in a different league altogether! I don't use this app in the same way as most people might. My store is a Pet related business and I use this app to collect a dogs name and breed as well as the DOB. Over a few nights, Stu at customer support went above and beyond helping me to add additional features that I needed (metafields etc). Nothing was too much, even when I felt I might be becoming a pain with all my questions. Well done, I wouldn't hesitate to recommend this app to anyone.
Thanks for this super review Mike. It was a pleasure to help put those customisations in place for you and great to see them being used in such a creative way. We're always keen to help where possible. Thanks again.
We have been using the Happy Birthday App for a few years now and it's been a great addition to our store. The developers have consistently provided excellent support and have been really helpful with any queries and/or issues we encounter. Thank you so much!
Thank you for your kind review Nabilah. It was a pleasure working with you and helping set up your integration. Great to hear that all is working well. We'll be here if you need us again.
Such a cool feature for telling our customers how much we love them.
But there are still some things that are way better then only the idea behind this app.
First of all thank you for such an outstanding support, they realized things from which we never dreamed before. Steve was really motivated to fit the app exactly to our needs and to be honest that really was work!
The functions, the design, the customer satisfaction – we love what the app does to us and our customers, thank you guys, thanks Steve!
Thanks for your great review Matthias! It was a pleasure working with you on this and I know you're as pleased with the outcome as we are. Using Flow to add birthdates from customer metafields into Happy Birthday works really well and hopefully sending the birthday emails from your own domain will help to enhance brand awareness.
The app is easy to set up, the documentation is detailed and thorough, but our experience with support completely blew us away.
Steve was extremely quick to respond to our emails and always had a detailed and relevant answer. He also anticipated our needs and proactively offered suggestions.
Thanks to his help, we were able to easily set up a two-way loop with Klaviyo so that:
1) birthdays collected in Happy Birthday are transferred to Klaviyo and seamlessly attach to our existing flow infrastructure for birthday offers
2) birthday we collected thru our existing channels are synced back to Happy Birthday, so we can make sure we are not asking our return customers for information they already provided.
Between the app's simple and lightweight design and unparalleled customer support experience, we are now reviewing other apps made by the same team and trying to find a use case for them.
You guys are amazing.
Thanks for taking the time to leave such a detailed and glowing review Aleksandar!!! It’s very much appreciated!
I’m really glad that you’ve been able to customise your Birthday Club to suit your needs by utilizing our Klaviyo webhooks feature.
It would be fantastic to have you on board with any of our other Shopify apps… I think you’ll love our Grapevine Surveys app ;)
Thanks again!
The app works well and is clearly laid out. You have to familiarize yourself briefly at first, but then you can start right away.
The support is fast and helpful - they translated the app and its displayed content into German in a very short time without any problems.
Thanks for the kind review Peter. It was a pleasure helping. Great to hear you're finding the app intuitive and helpful.
This app is perfect! Does exactly what we need it to do, and that's collect birthdays on the Order Status Page/Thank You Page. We integrate with KLAVIYO and everything works seamlessly. Support is always super helpful on the few occasions we've had to reach out with questions. All around a great app!
Thanks for the great review Deagan, we're really pleased that you like the app.
Keep up the good work on your Birthday Club!
Für uns funktioniert die App wunderbar, alles ist super individualisierbar, und der Support war ebenso zufrieden stellend. Das wichtigste ist, dass unsere Kunden tatsächlich auch bestellen durch die Gutscheine.
Die Funktion seinen DOB optional am Ende des checkouts einzugeben wird am meisten genutzt.
Vielen Dank für die tolle Bewertung, Richard, wir wissen das wirklich zu schätzen! Wir freuen uns zu hören, dass sich Ihre Kunden nach dem Bezahlen anmelden und später wiederkommen, um ihre Geburtstagsrabatte zu nutzen. Das ist großartig!
Thanks for the great review Richard, we really appreciate it! We're pleased to hear that your customers are signing up after checkout and then coming back later to use their Birthday Discounts. That's perfect!