Jekka‑FAQs | Live Chat | Email

This app is a lifesaver!
I've been using this app for a couple of days and it gives perfect responses after I trained it on my FAQ and some data. It perfectly knows my products and even can recommend them to my customers. I was able to increase my sales because of this app by better communicating with my customers and helping them with all of their issues. I highly recommend to start using it right now, as you are going to save lots of time!

Love how Jekka adapts and learns from human customer service responses. It's like having an ever-evolving assistant!

Jekka is not that intelligent at all. I don't sell socks and asked Jekka if I sell socks. Jekka answered affirmatively. Even after learning the correct answer, Jekka continued to insist that I sell socks. There is a page with video's to show you how to set up Jekka. It's in Chinese! Jekka also claims to be able to trace your orders. After repeatedly trying to track down an order, Jekka could not help. Unfortunately far from 5 stars.

Many thanks for your really helpful and user-friendly app. It is also free, which is very important to me because I just started my business.

Works great and easy to set up. I was able to add it to the site and get it configured in minutes. It has a training section where I added in common questions like shipping info and it was able to answer that right away. For simple chat functionality, this is an easy win for customer service.