Help Scout , 23 anmeldelser

Samlet bedømmelse
4,5
Antal pr. bedømmelsesniveau
  • 87 % af bedømmelserne er på 5 stjerner
    20
  • 0 % af bedømmelserne er på 4 stjerner
  • 4 % af bedømmelserne er på 3 stjerner
    1
  • 9 % af bedømmelserne er på 2 stjerner
    2
  • 0 % af bedømmelserne er på 1 stjerner
7. marts 2024

Helpscout is a great platform, but their integration with Shopify has a ways to go.

The functionality missing specifically with Shopify is

1) showing customer and order TAGS in the side bar integration area

2) the ability to link to products you sell in your responses.

Both of these are pretty simple and table stakes with other platforms, Re Amaze/Gorgias.

Other functionality we know they are working on is integrating their AI tool, which is currently not integrated, but coming soon.

We are waiting until a few more of these items are live before we migrate.

Beauty Heroes®
USA
Mere end 2 år bruger appen
1
1