Help Scout

Helpscout is an outstanding system. Its ability to pull data from Shopify is extremely useful!

This connector eliminates so much time for us in Help Scout but pulling in customer information in the sidebar and linking to all their past orders. Help Scout is the most customer-focused companies I've ever worked with. Keep up the good work!

Easy to use. Gives order & customer info at ticket level

Love this app. With auto replies, saved replies, work flows, mailbox segregation, and app integration (including Shopify customer profiling), this makes my customer service life 1,000,000X easier. AND I only pay $20 per month! For the time this saves me, I feel like I'm getting away with something with such great pricing.

Incredibly smooth integration. Allows our agents/management to quickly access required information where we need it most to give customers seamless assistance.

Help Scout helps you make every support interaction more personal and easy to manage. Their app integration is a crucial part of our help desk environment. <3 Help Scout!

Helpscout is an outstanding help desk tool for small and medium businesses. The Shopify integration is great. It allows me to see (and links to) a customers Shopify order history from within helpscout. It adds great context to customer interactions.

La meilleure solution de service client. Nous utilisons Help Scout depuis des années et nous apprécions la simplicité de configuration, mais aussi les nombreuses fonctionnalités.