Help Scout , 23 則評價

整體評分
4.5
各級評分數量
  • 87% 的評分為 5 顆星
    20
  • 0% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
    1
  • 9% 的評分為 2 顆星
    2
  • 0% 的評分為 1 顆星
2024年3月7日

Helpscout is a great platform, but their integration with Shopify has a ways to go.

The functionality missing specifically with Shopify is

1) showing customer and order TAGS in the side bar integration area

2) the ability to link to products you sell in your responses.

Both of these are pretty simple and table stakes with other platforms, Re Amaze/Gorgias.

Other functionality we know they are working on is integrating their AI tool, which is currently not integrated, but coming soon.

We are waiting until a few more of these items are live before we migrate.

Beauty Heroes®
美國
使用應用程式 2年多
1
1