Anmeldelser (1.328)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 7 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
16. marts 2021

Had an issue with the app and how it was loading on the website, but the support team got back to me immediately and was able to solve the issue quickly. Very much appreciate the speedy support!

torani.jp
Japan
En dag bruger appen
16. juli 2020

Désolé !
en plus d´être dans une gamme payante,personne ne me repond.
pourtant c'est écrit support prémuim,ne venez pas me dire de voir dans le spams.

UNIVERS MARS
Portugal
Cirka en måned bruger appen
Shark Byte, Inc svarede 16. juli 2020

Bonjour UNIVERS MARS,

Nous avons reçu votre demande hier, déjà tard dans la nuit. Notre équipe d'assistance vous a déjà contacté.
S'il vous plait, veuillez répondre à notre lettre et nous ferons de notre mieux pour vous aider et répondre à toutes vos questions relatives à l'application. Notre e-mail d'assistance est support@eoscity.com

sincères amitiés -
Équipe du centre d'aide

(EN answer)
we got your inquiry late at night yesterday and our support people contacted you already. Please respond to our letter and we'll try to do our best to help and answer all your questions related to the app. Our support email is support@eoscity.com

kind regards -
Help Center team

6. september 2017

At first, I was just delighted and then within a week, my app literally started saying "There was an error in the third-party application" which Google did not like on my site. I have been trying to contact these guys and nada so far. Now I wonder if all my text is now lost and I have to redo it again. Please fix these errors, we all want an easy app that just works. Thanks!

Pelvic Pain Solutions
USA
Cirka en måned bruger appen
19. marts 2020

This app is super to easy to use, beautiful and pretty much worked without any adjustments at all for me. I actually picked a slightly higher rated one first which was horrible to use, this was quick and easy, and there was excellent customer support for something I couldn't figure out myself. Thank you!

Mermaid Beach co.
Australien
En dag bruger appen
11. juni 2019

cannot customize the font and the theme i mean the page style i hope this app will improve so i can use it nicely

GoldenPawsStore
Indonesien
27 dage bruger appen
Shark Byte, Inc svarede 11. juni 2019

Hello, GoldenPawsStore,

Thanks for your feedback! In Help Center's Settings part, Style section there is a possibility to choose fonts of: FAQ page category, sections and articles. Also in the same Style section you can choose colours of FAQ texts, titles of sections, articles, links, buttons, also - background colour. We'll be glad to help you if you'll have more questions - please contact us support@eoscity.com

have a nice day!
Help Center support

3. juli 2017

So far so good. Still playing around with it but I think it does just what I need it do

Mind Body Foods
Australien
19 dage bruger appen
Redigeret 14. marts 2023

Save time on installing other FAQ apps, only to delete them later for being difficult or confusing to use - just install HelpCentre and know that you won't be disappointed.

Big Duck AU
Australien
Cirka 19 timer bruger appen
Shark Byte, Inc svarede 15. marts 2023

Hello Big Duck AU team,

Thank you for the kind words about our app, we’re passionate about what we do and it’s great to see that it translates into results for our customers!
We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.

Best regards,
HelpCenter Team

Redigeret 14. januar 2020

It's a very good app. It helps me for my FAQ. It's very simple to install and use. I'm very happy. I recommand.

CRAZYSOSO
Frankrig
Cirka 19 timer bruger appen
16. august 2019

Excellent app for a FAQ & Contact Us page with a professional appearance. I definitely recommend adding this to your store!

Pinnacle Distributors Inc.
Canada
Cirka 17 timer bruger appen
19. april 2017

It's easy to use, BUT I can't re-order anything? That's ridiculous. That should be a basic feature. I should be able to type in my FAQ on the fly, then go in and put the main sections in the correct order.

Samson N Delilahs
USA
18 dage bruger appen