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The tech support fixed a new issue with languages super quickly, really on the spot. Also the Customer service responded very fast.
The developer is so kind!!
We have some problem on HelpCenter, but the developer have fixed these for a week.
I love this app. I have the free version and it's very very easy to use, no complicated steps, no going into your code for anything. Instructions on how to set it up are clear, there is only one step to include it in your menu. It looks very professional on the website. My FAQs now look well made. If I need to add or change something it is extremely simple. The paying version I guess would be excellent for more complex FAQs and I bet it's still super easy to use. Thank you so much guys and congratulations on your app.
Thank you so much for your review and kind words! We wish all the best in your business! And if there will be any questions regarding HelpCenter app - just let us know and we'll be at your service :).
HelpCenter team
support@eoscity.com
Super happy this app is free. It works perfectly!! Highly Recommend this for any shop owner who is looking to replace their old text block faqs
While the app is very intuitive and easy to use by the customers, the team was also there to make small changes to have the app fit to my theme. Really appreciated.
Love it - made my FAQ's simple and easy to set up. I had a page that I was using before but this looks much nice. Linda Singh, Sitara Collections
La aplicación cumple lo que promete. Es de muy fácil configuración, funciona perfectamente tanto en tu web de escritorio como en la de celulares. Podrás solucionar cualquier duda de tus clientes con esta potente herramienta. Pero lo mas importante para mi a sido el equipo de desarrollo que cuando e tenido dudas o problemas, me han ayudado rápidamente resolviendo absolutamente todo. Estoy encantado. Muy recomendada.
The application does what it promises. It is very easy to configure, it works perfectly both on your desktop and mobile websites. You will be able to solve any doubt of your clients with this powerful tool. But the most important thing for me has been the development team that when I have had doubts or problems, they have helped me quickly solving absolutely everything. I am delighted. Highly recommended.
We use the HelpCenter by Vertex LV Shopify App on our website PictarWorld.com. We would like to recommend the App - The flexibility of the app let us organize the Help Center and FAQ better, thanks to the 3 layers structure that is possible with the App. Furthermore, the app support is just great. We had a problem with the loading of the answers and Justas from the Support provided quick and efficient support to our problem.
We are using the app now as our FAQ. At the beginning we had some issue but thanks so their great customer support service, we solved it. It is nice product to use as FAQ.
I also expect them to improve the product for SEO as well.
FEYNARRIE
My F.A.Q. has a very professional look as expected. The settings were confusing at first but The assistance has been very efficient and helpful. Thanks to the team.