Reseñas (1.335)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
17 de septiembre de 2016

Easy to install and use. Creates a good looking and organized faq page. Also it's free.
www.advantagesupplements.com

Advantagesupplements Com
Estados Unidos
16 días usando la aplicación
15 de mayo de 2019

FAQs save lots of time when it comes to customer service. With HelpCenter I was able to create a help center that lowers my customer service/contact us issues by about 80%

Beauty Welfare
Singapur
16 días usando la aplicación
11 de marzo de 2022

I used this app for FAQ I love it it's super easy and sets you up with 90% of the fill in highly rec

Royalty Living's
Estados Unidos
11 meses usando la aplicación
Fecha de modificación: 23 de noviembre de 2018

The app isnt performing well, the font does not align with my theme setting and there's no way to fix it. It looks weird on the site.

Updated:The problem was fixed. They contacted me and helped fix the issue quickly. Look nice on my site now!

AIRY NICE STORE
RAE de Hong Kong (China)
11 meses usando la aplicación
8 de marzo de 2020

It is well structured but very buggy! I have informed developers, but nothing has been changed and no updates were received.. Kind start to regret I bought that app.

iheartmycase.com
Israel
Alrededor de 1 año usando la aplicación
Shark Byte, Inc respondió 8 de marzo de 2020

Hi Michael, thank you for the feedback. We didn't receive your reply by email when we informed about completed fixes on Feb 28. If there's any additional changes need to be made, let us know by email and we'll get all sorted.

24 de agosto de 2019

Also unhappy from the changes. For my futures shops, I won't use this app as the free features are too limited (1 section please come on) and I dont use any of the premium features. Time to find an alternative...

Nouvelle Jeunesse
Francia
Alrededor de 1 año usando la aplicación
Shark Byte, Inc respondió 25 de agosto de 2019

Thanks for your honest opinion! We appreciate you being our customer as everyone else and is sad that changes makes you unhappy. Please understand that the same as you, we are business. Its nice to give people something valuable for free, but businesses will not survive on good intentions. So now we're offering a PREMIUM version with new features our customers requested. Free version is still there and has all it needs to have a FAQ page on a store.

IMPORTANT that in order to treat our customers fairly we're allowing to make additional categories and sections until 15th of October. You can add as many sections and categories as you wish until then. I hope this transitional period will be helpful to you and if there's any questions, we're looking forward to here from you at support@eoscity.com

18 de abril de 2017

very simple for editing any help center like FAQ

Gitargear 2017
Estados Unidos
15 días usando la aplicación
19 de abril de 2020

This is app is very good. Smooth controls. i really like it and i would recommend people to download it and use it to enhance their store

TAS Starz
Estados Unidos
11 meses usando la aplicación
Fecha de modificación: 18 de junio de 2019

you have to click too many times to see the answers to the faq / unnecessary sub section! other than thats it's fine and looks okay.

Beija London
Reino Unido
Alrededor de 1 año usando la aplicación
Shark Byte, Inc respondió 18 de junio de 2019

Thanks for your feedback. I've just emailed you that it is possible to disable categories and have a FAQ page of sections and articles only. Please email back at our support channel if you have additional questions. Thanks!

4 de septiembre de 2019

I'm very new to Shopify and I'm amazed that I can create store pages like I did with HelpCenter. Questions opens when you click and they can be closed if you do not need that question. My FAQs looks great and I didn't need a developer. Amazing, I will use Premium HelpCenter in the future!

heapsfeed
Estados Unidos
15 días usando la aplicación