Reseñas (1.335)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
11 de marzo de 2024

My best FAQ app,love it!

My Store
Italia
7 meses usando la aplicación
Shark Byte, Inc respondió 12 de marzo de 2024

Hi!

Thank you very much for your feedback and appreciation of our app!

We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.

Thank you for choosing us!

Kindest regards,
HelpCenter team.

20 de enero de 2017

Superb app,easy to use. I think there should be few more options to customize the look and feel of the page

Meeta Dani
Canadá
Casi 7 años usando la aplicación
5 de marzo de 2017

The FAQ app works well and is easy to install and setup. The only issue we have is that the FAQ section pushes our sidebar navigation panel below the FAQ section.

Low Profile Software
Estados Unidos
Casi 6 años usando la aplicación
Fecha de modificación: 7 de agosto de 2017

I have given this app 4 stars. I would have given it 5 stars if I had a bit more control with the Page Title and the option to add a page image. Other than that it works fine.

Ladyship Australia
Australia
Casi 6 años usando la aplicación
Fecha de modificación: 10 de junio de 2023

for a great app, the sudden switch to asking us to pay for features that were previously available and DRASTICALLY cutting the number of FAQ articles that were available on the free plan for a ridiculous amount of money is daylight robbery. If I didn't have that many articles that I spent money on, I wouldn't have continued with this. but seems i have no choice.

DrawnBy:
Singapur
Casi 5 años usando la aplicación
11 de enero de 2017

Minimalistic app with key features which gets the job done!

Cavadecavas
México
Casi 5 años usando la aplicación
19 de mayo de 2021

I think the app itself is great and the customer service is quick and very friendly. but it is a bit buggy. Older articles cannot be deleted, there were problems with moving articles around and inheriting the font from the theme. So I hope this will be fixed in the long term to provide better usability. The help desk was able to help very fast though.

Baby Tula UK
Reino Unido
Más de 4 años usando la aplicación
10 de octubre de 2016

Good app - easy to use. Only downside is, I wish there were more options to customize the layout, font size & type, colours etc etc.

Amoretta Me
Australia
Alrededor de 4 años usando la aplicación
10 de junio de 2020

I have finally added my new FAQ page to my website. It's pretty easy to set up and I like that the page can be customized.
The only issue I had was the text input. Using the cleanup format still didn't solve the issue and I noticed 2 fonts in my answers which took a lot of time tidying up. Adding links to text doesn't automatically underline them, change color or make them bold so when previewing the answer you need to be aware of this. It would be a useful automatic feature to install. Another feature to add would be video within the answer. Apart from that so far so good!

Quadrostyle
Francia
Alrededor de 4 años usando la aplicación
Shark Byte, Inc respondió 10 de junio de 2020

Hello, Quadrostyle,

Thank you for using Help Center services and for your feedback!
Regarding text input: the links style is added from shops theme. Some themes have the underline, others - don't. Same for other formating of links. Our support team can help you to add it to your theme.
Help Center app has possibility to add videos if the videos can be embedded.
More detailed explanation how your mentioned issues can be solved we've already sent to you via email. If you'll have more questions - please reply and we'll be glad to help!

Have a great day!
Help Center team

12 de febrero de 2017

Muy buena app. La recomiendo.

Organicos Gourmet Inc
Colombia
Casi 4 años usando la aplicación