Calificación general
4,6
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
10 de octubre de 2016

Good app - easy to use. Only downside is, I wish there were more options to customize the layout, font size & type, colours etc etc.

Amoretta Me
Australia
Alrededor de 4 años usando la aplicación
12 de febrero de 2017

Muy buena app. La recomiendo.

Organicos Gourmet Inc
Colombia
Casi 4 años usando la aplicación
23 de enero de 2017

This app is easy to install, easy to create you FAQ's and easy to update the FAQ's.

Immaculate Organic Soaps
Estados Unidos
Casi 4 años usando la aplicación
26 de noviembre de 2016

So its a great app other then the fact that it will not let you reorganize your main tabs.. But overall we do like it, easy use and easy integration.

Southern Grace Outfitters
Estados Unidos
Más de 3 años usando la aplicación
Fecha de modificación: 25 de noviembre de 2020

1) I tried to look at developer website, but URL is not correct... I wrote support telling them this and they told me how to install app??? This is not the question I asked 2) I asked them for customer websites where their app was installed.. they could not give me even one example to look at.. strange Not a good start for this app...
>> after submitting this review, they got back to me. URL now works and they sent me link to demo page with FAQs so I have updated review from 1 start to 4 stars since FAQs is FREE... still unsure of paid Premium and Professional upgrades.

Big Sky International
Estados Unidos
Más de 2 años usando la aplicación
Shark Byte, Inc respondió 25 de noviembre de 2020

Sorry for this misunderstanding. As requested, we have prepared and sent you a link to a demo page to take a deeper look at the requested features. Also, we are ready to answer any questions during an online meeting or an email.

Fecha de modificación: 19 de marzo de 2021

The app works great, except that it takes so much time to load the page. How can we resolve this issue?

PatPat Wholesale
China
Más de 2 años usando la aplicación
Shark Byte, Inc respondió 12 de marzo de 2021

Hello there,

Unfortunatelly our support team was not able to locate an email from your store. Please contact us once more at support@helpcenterapp.com and we will assist you as soon as possible.

Best wishes,
HelpCenter team

24 de octubre de 2016

We love HelpCenter - Build an Attractive FAQs Page. It is organized so well and is easy to change the text or put up another FAQ. The only problem I have with it is that "Help Center" on my website appears too far over to the left (right at the edge of the page) and I feel that the text is very small - way too small. It should be bolded and be in the middle of the page for my customers to be able to know what the page is. Otherwise when they go to that page, they have to start scrolling to find out what's on the page because it doesn't tell them AND there's no way for me to fix that because its your app. Please fix and I'll be a happy camper. Thank you!! - Victoria Kay Designs www.VictoriaKayDesigns.com

Victoria Kay Design
Estados Unidos
Casi 3 años usando la aplicación
8 de junio de 2019

This was the second FAQ app I tried for my site, and it's far better than the first. So many key features offered for free. It has everything I needed to create a dynamic and easy to use FAQ page. And customer service was quick, easy and friendly.

SnerkShirts by FEEK
Estados Unidos
Casi 3 años usando la aplicación
2 de agosto de 2019

Application au top!facile d’utilisation et le tout simple pour les clients pour se repérer par thème

MONTREBOT
Francia
Más de 2 años usando la aplicación
Fecha de modificación: 4 de agosto de 2021

It is best FAQ app ever used and support is really efficient and fast.
Even editing is useful and clear.

celebraintion
Italia
Casi 2 años usando la aplicación
Shark Byte, Inc respondió 6 de agosto de 2021

Thank you for the kind feedback! Let us know if you have anything in mind on how we could improve as we truly value the opinion of our beloved community.

Best wishes,
Support team