Help Center: FAQ IA, Live Chat

c'est une application au top, je recommande fortement. Il est proposé avec des templates prêtes à être utilisées

Nice and easy App. Thanks guys

Makes my tasks so much easier <3

It's both helpful and a great visual experience for customers.

It is best FAQ app ever used and support is really efficient and fast.
Even editing is useful and clear.

The ticketing system is quite nice for most things, and the one time we had an issue with a form the team responded and fixed it the same day, which is pretty huge.
There are a few minor nuisances like the ticketing page needing to be manually reloaded to view customer history and the way some search terms and results persist after you switch "bins", and need to have the search terms manually deleted to view the contents of the new bin.
Despite a few bumps, quite a good experience overall.

I used the help-center support to be sure to install it well. Very fast and and efficient. Thanks to all

Its great because it if free. I need something like this for my web site but didnt know how to use code to do this. Its easy to set up. It wasnt clear how to set up the questions and answers because it is confusing how it asks for new category and then new section and then a new article and the requires a title AND and more text (required to enter text under the title). I felt that it would have been nice to just use category for "shipping questions" and new section for the actual questions, then "new article" with the answer, but you are forced to make a category for each set of questions. Maybe its me but thats kind of confusing. Either way, its perfect for my needs and its FREE!!!

Awesome app...... easy to use. Love it a lot

Application facile d'utilisation. Très pratique