Avis (1 335)

Note globale
4,7
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
1 janvier 2018

It has worked great to allow a good FAQ page for our customers.

The Bubble Barn Com
États-Unis
2 mois d’utilisation de l’application
Modifié le 24 décembre 2015

Love the fact it is free! and it is easy to set up and use! nice design on the app also. Gives your FAQ a better touch. ++++

The Hive Of Games
Suède
2 mois d’utilisation de l’application
2 septembre 2019

I don't see any convincing from your introduction. It seems very difficult to set up the content. I do not like them.Thank you for recommending

Corkiwatch
Viêt Nam
3 mois d’utilisation de l’application
Shark Byte, Inc a répondu 2 septembre 2019

Hello Corkiwatch,

Thank you for a review. Based on our customer's experience who created more than 35 000 FAQ, we developed and are constantly improving our app that it would be easy to use for the merchants and created FAQ page would look professional and solid.
Help Center team is always ready to give a helping hand to the customers using our app, do customisations according to our customers needs.
If you have any feedback where we could improve - please let us know at support@eoscity.com.

We wish you all the best in your business!
Help Center team

12 octobre 2017

Easy to setup and works well, however our FAQ page does not load on first load, only after reloading page and no feedback from support team. Looking for alternative.

Popstrukt
Afrique du Sud
3 mois d’utilisation de l’application
6 mars 2019

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Baby Sofia
Estonie
2 mois d’utilisation de l’application
Shark Byte, Inc a répondu 7 mars 2019

Hello, Baby Sofia,

This is Ingrida from HelpCenter support. I hope you're doing great today.
I was wondering if you have any questions regarding HelpCenter app? I would be happy to help, so please, do not hesitate to ask.
Or there are some other reasons making you leave this kind of a review? Our team would be glad to hear more about this.

28 février 2017

Very helpful and useful! Did my FAQ page up in a jiffy!

Happypostcrossingshop
Singapour
2 jours d’utilisation de l’application
25 octobre 2017

My store address is www.aquapurashop.com
The first problem with the faq page is that on many desktops, laptops, mobiles, tabs, the drop down doesnt work no matter howmany times you click on a question.
The second problem is that if we open 10 questions, we have to press back 10 times to go to the previous page. So it means that to go to the previous page, we have to hit the back button equivalent number of times as the number of Faq's we have clicked and opened.

Aquapuratab
Inde
2 mois d’utilisation de l’application
Modifié le 9 août 2018

Almost perfect.

It would have been nice if we could select the font and styling of the questions.

Another amazing option would be to select pixel width. It does not quite match my theme.

Ecocharged
Canada
Environ 2 mois d’utilisation de l’application
12 février 2017

powerful app. a huge add on to your customer service

Eloquent Apparel
Philippines
Environ 2 mois d’utilisation de l’application
Modifié le 21 février 2023

Great service customer and i love the App thanks much, it better to make FAQ for respond all questions off customer

GYLBAG
France
2 jours d’utilisation de l’application
Shark Byte, Inc a répondu 21 février 2023

Hi GYLBAG team.

Thank you so much for taking the time to leave us feedback.
We’re happy to see that you had a 5-Star experience with HelpCenter app and its customer service. It’s our pleasure to serve customers like you.

Have a wonderful day!

Best regards,
HelpCenter team