SB: HelpCenter, FAQ Page, Tabs

Not able to customize and developer will not help you do it either

c payant donc voila il y'a mieux a mon avis et juste 5 article pour l'avoir gratuit donc sa ne sert presque a rien .

We went for the premium option, but honestly the app is overall not worth it. These sort of apps suppose ease up your customer communication but for us it didnt!
Clanky set up, really bad overview in inbox and per each customer. Slow and laggy.
Needs some serious improvement, customer support only through email and really slow. I would rather pay more and have a proper helpdesk function then this ...

Didn't work well when I tried to edit the content on my Chrome browser.

Easy enough to use but this has a very ugly interface.

At first good application.
Good design, easy to use.
But I changed my theme and all my FAQ disappeared.
No backup option.

The auto-reply email feature only works if the incoming email is formatted a certain way. For example, an incoming message from "First Last" firstlast@example.com will not receive an auto reply. If you try to reply to said message, the app gives you the following error message "the to.O field is invalid" (and yes, that is exactly how it is spelled). Even the error messages have an error. There ...

It expanded across the entire screen and the font was way to big for our site. Did not work with the theme.