Avis (1 331)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
Modifié le 10 juin 2023

for a great app, the sudden switch to asking us to pay for features that were previously available and DRASTICALLY cutting the number of FAQ articles that were available on the free plan for a ridiculous amount of money is daylight robbery. If I didn't have that many articles that I spent money on, I wouldn't have continued with this. but seems i have no choice.

DrawnBy:
Singapour
Presque 5 ans d’utilisation de l’application
11 janvier 2017

Minimalistic app with key features which gets the job done!

Cavadecavas
Mexique
Presque 5 ans d’utilisation de l’application
10 octobre 2016

Good app - easy to use. Only downside is, I wish there were more options to customize the layout, font size & type, colours etc etc.

Amoretta Me
Australie
Environ 4 ans d’utilisation de l’application
Modifié le 19 mars 2021

The app works great, except that it takes so much time to load the page. How can we resolve this issue?

PatPat Wholesale
Chine
Environ 4 ans d’utilisation de l’application
Shark Byte, Inc a répondu 12 mars 2021

Hello there,

Unfortunatelly our support team was not able to locate an email from your store. Please contact us once more at support@helpcenterapp.com and we will assist you ...

10 juin 2020

I have finally added my new FAQ page to my website. It's pretty easy to set up and I like that the page can be customized.
The only issue I had was the text input. Using the cleanup format still didn't solve the issue and I noticed 2 fonts in my answers which took a lot of time tidying up. Adding links to text doesn't automatically underline them, change color or make them bold so when previewing ...

Quadrostyle
France
Environ 4 ans d’utilisation de l’application
Shark Byte, Inc a répondu 10 juin 2020

Hello, Quadrostyle,

Thank you for using Help Center services and for your feedback!
Regarding text input: the links style is added from shops theme. Some themes have the ...

12 février 2017

Muy buena app. La recomiendo.

Organicos Gourmet Inc
Colombie
Presque 4 ans d’utilisation de l’application
23 janvier 2017

This app is easy to install, easy to create you FAQ's and easy to update the FAQ's.

Immaculate Organic Soaps
États-Unis
Presque 4 ans d’utilisation de l’application
26 novembre 2016

So its a great app other then the fact that it will not let you reorganize your main tabs.. But overall we do like it, easy use and easy integration.

Southern Grace Outfitters
États-Unis
Plus de 3 ans d’utilisation de l’application
Modifié le 22 janvier 2023

UPDATE #2: HelpCenter was able to restore the original data which luckily we didn't have to rely on because of WayBack Machine, but at least they fixed it. Prior to this issue, the App was great and we had never had an issue, but this whole plan transition experience has made us a little wary of future decisions they might make. I've brought the review back up to 4 stars in the meantime.

UPDATE ...

KEYWAY | Wooden Phone Cases & Leather Phone Cases
Canada
Plus de 3 ans d’utilisation de l’application
Shark Byte, Inc a répondu 22 janvier 2023

Hi KEYWAY | Wooden Phone Cases & Leather Phone Cases!

Please accept our sincere apologies for all the frustration that our app brought you recently. Please note that this is ...

24 octobre 2016

We love HelpCenter - Build an Attractive FAQs Page. It is organized so well and is easy to change the text or put up another FAQ. The only problem I have with it is that "Help Center" on my website appears too far over to the left (right at the edge of the page) and I feel that the text is very small - way too small. It should be bolded and be in the middle of the page for my customers to be able ...

Victoria Kay Design
États-Unis
Presque 3 ans d’utilisation de l’application