HelpCenter | FAQ Chat Helpdesk , 1 313 avis
1) I tried to look at developer website, but URL is not correct... I wrote support telling them this and they told me how to install app??? This is not the question I asked 2) I asked them for customer websites where their app was installed.. they could not give me even one example to look at.. strange Not a good start for this app...
>> after submitting this review, they got back to me. URL now works and they sent me link to demo page with FAQs so I have updated review from 1 start to 4 stars since FAQs is FREE... still unsure of paid Premium and Professional upgrades.
Sorry for this misunderstanding. As requested, we have prepared and sent you a link to a demo page to take a deeper look at the requested features. Also, we are ready to answer any questions during an online meeting or an email.
The app works great, except that it takes so much time to load the page. How can we resolve this issue?
Unfortunatelly our support team was not able to locate an email from your store. Please contact us once more at firstname.lastname@example.org and we will assist you as soon as possible.
Imprescindible, una de los mejores pluggins para realizar tareas de soporte a los usuarios. Su uso es bastante cómodo y sencillo aunque todo el contenido está en inglés y tienes que realizar algunas traducciones manualmente.
for a great app, the sudden switch to asking us to pay for features that were previously available and DRASTICALLY cutting the number of FAQ articles that were available on the free plan for a ridiculous amount of money is daylight robbery. If I didn't have that many articles that I spent money on, I wouldn't have continued with this. but seems i have no choice.
Application au top!facile d’utilisation et le tout simple pour les clients pour se repérer par thème
Testing a free version as of now. App is hanging sometimes through Google Chrome browser , even after page reload. But resumes its work after closing the whole browser and reopening and logging in shopify page again.
Thank you for your feedback. Our support team have reached out to you in order to understand the issue better and help you out. Please check your email inbox.
Looking forward to talking with you.
This was the second FAQ app I tried for my site, and it's far better than the first. So many key features offered for free. It has everything I needed to create a dynamic and easy to use FAQ page. And customer service was quick, easy and friendly.
Use esta aplicacion para hacer mi FAQ page. Me gustaria que la version libre pudiera dejar hacer mas cosas.
Hello Liberty Object,
thank you for your feedback.
Free FAQ plan was designed to cover most basic needs. Premium features are in paid plans. We may provide you with a one month free Premium plan to decide if it could be interesting for you. More information is in an email we have sent to you.
I have given this app 4 stars. I would have given it 5 stars if I had a bit more control with the Page Title and the option to add a page image. Other than that it works fine.
The free version is alright. Allows for a basic FAQ page to be setup and implemented at no cost. If you want customization, paid plans allow for pretty full customization of the FAQ page.