HelpCenter | FAQ Chat Helpdesk , 1 318 avis
It is best FAQ app ever used and support is really efficient and fast.
Even editing is useful and clear.
Thank you for the kind feedback! Let us know if you have anything in mind on how we could improve as we truly value the opinion of our beloved community.
The ticketing system is quite nice for most things, and the one time we had an issue with a form the team responded and fixed it the same day, which is pretty huge.
There are a few minor nuisances like the ticketing page needing to be manually reloaded to view customer history and the way some search terms and results persist after you switch "bins", and need to have the search terms manually deleted to view the contents of the new bin.
Despite a few bumps, quite a good experience overall.
Thank you very much for your honest feedback!
It really helps make our product better and grow.
We have passed this information to our dev team so they can look at it more deeply.
All the best,
Ugly interface but easy to use.
This app is a solid free app. You have to learn what you can do and cannot do with their hierarchy of data, but once you learn it, I think it will fullfil most people’s needs for an FAQ page.
Easy to instal, easy to use. Made it all easy to engage customers. Would be nice to include the standard FAQs that could be edited.
Great app - really easy to add to the store. It would be great if there were more customisation options for the format.
If I could give 4.5 I would. See it on our store hfhops.co.uk
So far so good. Nice and simple.
Acabo de Empezar a utilizarla porque hace tiempo hice un curso de Dropshiping y los profesores recomendaban esta APP. Actualmente me la ha recomendado mucha gente y voy a profundizar en ella
Hola, gracias por usar nuestra aplicación y por la reseña. Esperamos que te guste la experiencia de usarla.
Un cordial saludo,
Nice and easy App. Thanks guys
Imprescindible, una de los mejores pluggins para realizar tareas de soporte a los usuarios. Su uso es bastante cómodo y sencillo aunque todo el contenido está en inglés y tienes que realizar algunas traducciones manualmente.