Help Center: FAQ IA, Live Chat

I tried a few faq apps and Hep Centre is the one that met my criteria the best.

Among other features, the keyword and question search bar works very well.

Wish more of the basic settings (text formatting in particular) was embedded in the back-end, but this is more than compensated by the responsiveness of the customer support.

Really good: simple, easy, effective, free. Great for presenting big blocks of info in a compact form (such as your terms and conditions) with its collapsing sections.

Suggestion: Allow/create anchors for the sections, so we can link within the page, and also link to specific sections of the page from elsewhere.

Very helpful great app! Thank you!!!!!.....................................................................

Fantastic app - it looks great and it's super easy to use. We've noticed a large decrease in the amount of customer emails we receive since installing the app too, which is just what we wanted. Super helpful customer service with fast response time. We'd absolutely recommend HelpCenter. Thanks guys!

Easy to build nice looking FAQ pages.

A&K Labs

the quality of this free faq is unbelievably good. the limitations that exist (they're tiny) do not come close to the value added to have a quick and esy and free faq that's searchable on your site! sheesh so great..

i would say, if we could download the text we make through the app, that would be awesome.
would have made last week much less scary, and will be nice for a simple transition out.
thanks for taking care of what you need to when ever there's an issue or hiccup and keeping good communication.

works perfect! I love it nic einterface, details, easy to use. Remember if you cant add the adress they tell you to the menu its because you must add the whole adress including your domain.

I love this product's ease of creating menu headings and menu subheadings—great for organization and looks nice and tidy on my site's FAQ page. However, I wish there was an option to automatically collapse a subheading when another one is clicked—this would keep things tidier on the page, and prevent customers from having to scroll down, especially if on mobile. Also wish it was possible to change fonts and sizes—no option for this yet. Also spacing can get glitchy as well—there needs to be a paragraph spacing option or something to make it so that sentences/paragraphs do not randomly have double-spacing before/after them. However, hyperlinking text works great. For a free app, it is amazing, so thanks HelpCenter!

very nice. Exactly what I needed to make my website look professional. Very easy to use too! I love the collapse and open feature!

Works very well but requires CSS knowledge to be customized. Pretty fast customer service given the fact it's a free app.