리뷰 (1,335)

전체 평점
4.7
평점 수준당 개수
  • 평점의 87%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2020년 7월 24일

This app helped us design a wonderful FAQs section that matches our theme for our store. I like how it autopopulates slugs too.

The Nairoboho
케냐
앱 사용 기간 4개월
2023년 1월 10일

very nice application, easy to use and helpful.

scent-s
영국
앱 사용 기간 4개월
답글 Shark Byte, Inc개 2023년 1월 10일

Hello there!

Thank you very much for such a high mark of our service!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards
HelpCenter team

2020년 5월 4일

I used this App to help me set my dropshipping business super easy, helpful and cost-effective highly recommend

Gadgets & Co Homecom
뉴질랜드
앱 사용 기간 4개월
2020년 3월 17일

I used it to make an FAQ. It worked as expected and I liked that it gave me some examples to learn and base myself off of.

Shhhing
미국
앱 사용 기간 4개월
2023년 11월 8일

I am trying this app now as opposed to Zendesk. So far, so good! And customer service is really helpful with any issues. I'll update this when I'm 100% up and running!

SOAR
미국
앱 사용 기간 4개월
답글 Shark Byte, Inc개 2023년 11월 13일

Hello SOAR team!

Thank you very much for such a high mark of our service!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards
HelpCenter team

2019년 5월 1일

I love this app so much! I love this app so much! I love this app so much! I love this app so much! I love this app so much!

Beyond Real Deals
캐나다
앱 사용 기간 4개월
2019년 8월 19일

This app was free. Then all of a sudden it changes to paid ( unless you want one category) which is useless. They are forcing you to pay the premium for what they offered for free. What a scam. Check and see if your theme has a built-in FAQ. I wouldn't trust this app and highly suggest you don't waste your time. There are plenty of free options out there and who knows they could double this price out of nowhere after you put so much work into building the FAQ page and you're stuck unless you want to spend hours doing it again (which I just did). Not to mention this app is very very basic and not worth a cent.

Untold Time
미국
앱 사용 기간 4개월
답글 Shark Byte, Inc개 2019년 8월 20일

Dear Untol Time,

Thank you for your feedback. All Help Center features and FAQ structure that Existing users had before the Premium launch remain them for FREE and customers are informed about that.
We had no intention to push customers to pay for premium services if a customer doesn't need them.
As payable Premium Help Center version was launched with new services, hope you understand, that we as a developers, have to make revenue as any other merchant on Shopify.
You have all possibilities to have the same FAQ page that you had before, unless you uninstall the app and more than 48h passes. Then following Shopify redact policy, all customer data must be deleted from the app.

If you have any additional questions - we'll be glad to help. Please contact us at support@eoscity.com.

Help Center support

2021년 1월 9일

The free version is alright. Allows for a basic FAQ page to be setup and implemented at no cost. If you want customization, paid plans allow for pretty full customization of the FAQ page.

MOmentum Books
미국
앱 사용 기간 4개월
2022년 11월 18일

This app has all the tools you need to provide good customer service. The support they provide is excellent

Purr Team
미국
앱 사용 기간 4개월
답글 Shark Byte, Inc개 2022년 11월 18일

Hello Purr Team,

Thank you very much for leaving feedback on our app!
We're glad to know that HelpDesk is useful for your Shopify store and will continue providing excellent service to our customers.

Best regards,
HelpDesk Team

2020년 1월 11일

I used this app on my new store for FAQ page and it helps. It is better if you offer additional sections.

Trikbay
필리핀
앱 사용 기간 4개월