리뷰 (1,336)

전체 평점
4.7
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 11월 23일

bonjour j'ai installe l'application uniquement pour l'essai gratuit . Pourrais-je avoir un remboursement svp merci .

Olveno
프랑스
앱 사용 기간 16일
답글 Shark Byte, Inc개 2024년 11월 24일

Hello!

Thank you for the feedback!

We would like to note that we've contacted you regarding this matter. Could you please check your email and let us know your decision.

Thank you in advance!

Best regards,
HelpCenter team

2024년 3월 11일

My best FAQ app,love it!

My Store
이탈리아
앱 사용 기간 7개월
답글 Shark Byte, Inc개 2024년 3월 12일

Hi!

Thank you very much for your feedback and appreciation of our app!

We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.

Thank you for choosing us!

Kindest regards,
HelpCenter team.

2024년 4월 2일에 편집됨

great service

זכרונות חיים
이스라엘
앱 사용 기간 9일
답글 Shark Byte, Inc개 2024년 3월 27일

Hello!

Thank you for your feedback.

We are really sorry our app didn't meet your needs. We're sorry that you're disappointed with HelpCenter app.

We would like to note, that all Free plan features are listed in the pricing section of the app. Furthermore, we understand that there are limitations that come with the plan, although all the listed features are Free of charge and app usage is Free.

If you are interested in adding more FAQ sections or having extra features that are available on higher plans you are always welcome to upgrade or downgrade - according to your business needs.

Please, allow us another opportunity to show you a more enjoyable and pleasant experience.

We would also like to note that If you have any questions or require any kind of assistance, you can always contact our support service - it's available 24/7.

Kind regards,
Help Center team

2017년 7월 28일

Almost perfect! Could use a little more flexibility but I was able to make it work pretty nicely.

Check it out in action at shopweeboats.com/apps/help-center

Wee Boats
미국
앱 사용 기간 7년 초과
2018년 1월 1일

It has worked great to allow a good FAQ page for our customers.

The Bubble Barn Com
미국
앱 사용 기간 대략 7년
2021년 5월 19일

I think the app itself is great and the customer service is quick and very friendly. but it is a bit buggy. Older articles cannot be deleted, there were problems with moving articles around and inheriting the font from the theme. So I hope this will be fixed in the long term to provide better usability. The help desk was able to help very fast though.

Baby Tula UK
영국
앱 사용 기간 대략 7년
2017년 1월 20일

Superb app,easy to use. I think there should be few more options to customize the look and feel of the page

Meeta Dani
캐나다
앱 사용 기간 거의 7년
2017년 3월 5일

The FAQ app works well and is easy to install and setup. The only issue we have is that the FAQ section pushes our sidebar navigation panel below the FAQ section.

Low Profile Software
미국
앱 사용 기간 거의 6년
2017년 8월 7일에 편집됨

I have given this app 4 stars. I would have given it 5 stars if I had a bit more control with the Page Title and the option to add a page image. Other than that it works fine.

Ladyship Australia
오스트레일리아
앱 사용 기간 거의 6년
2023년 6월 10일에 편집됨

for a great app, the sudden switch to asking us to pay for features that were previously available and DRASTICALLY cutting the number of FAQ articles that were available on the free plan for a ridiculous amount of money is daylight robbery. If I didn't have that many articles that I spent money on, I wouldn't have continued with this. but seems i have no choice.

DrawnBy:
싱가포르
앱 사용 기간 거의 5년