Avaliações (1.335)

Classificação geral
4,7
Número por nível de avaliação
  • 87% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
25 de março de 2021

Extremely fast, friendly and competent support team. Ive tested a few FAQ apps, Help Center is the best FAQ app on Shopify.

Firewall-Shop.at
Áustria
10 dias usando o app
23 de junho de 2017

Makes it easy to quickly set up a FAQ page. Good stuff

Findoutshop
Reino Unido
7 meses usando o app
22 de setembro de 2022

We have issues with our emailing , we dont recieve and cant send emails, its bad for our business and the support does not answer us even tho i sent couple of emails to their support ticketing system. Hope they will resolve it soon because we are in general happy with the app, it serves its purpose but this downtime is not good for us and could potentially make us look for another more reliable app.

HomeSport
Luxemburgo
10 meses usando o app
Shark Byte, Inc deixou uma resposta 23 de setembro de 2022

Hello HomeSport team,

First of all, we're truly sorry to hear that you've come across such inconveniences while using our app.
Please, note that the issue with emailing was connected to some technical issue in our system, which temporarily affected both customers' ticketing system and ours as well(that's why your emails to us haven't been received and replied to in time).
But our developers have been able to detect the problem and fixed it within a few hours, so everything should be working fine now.

I hope that this mishap won't leave a negative impression and we truly appreciate you staying with us!
Once again, our sincere apologies for the temporary inconvenience.

Best regards,
HelpCenter Team

23 de agosto de 2016

Just got the app and creating a new & improved FAQ page and lovin' the look and feel of the page.

Coolhipgoods
Estados Unidos
11 meses usando o app
11 de novembro de 2018

HelpCenter is probably one of the best apps for generating your FAQ page.
I've been using it since Day 1, and I really like how it behaves.
It doesn't give you much ability of customizing it, but if you are good a bit with CSS, you can figure your way around it.

Drop a look at my Frequently Asked Questions (FAQs) page for ideas for your next FAQ page:
https://www.mobimax.eu/community/faq

Mobimax EU
Bulgária
7 meses usando o app
12 de fevereiro de 2021

Der Kundesupport ist sehr schnell, kompetent und offen für alle Fragen. Er hat uns sehr weitergeholfen und beim Aufbau unseres FAQ unterstützt.

Aerial-X
Alemanha
10 dias usando o app
20 de novembro de 2016

Really handy. Looks great. Easy to use

The Poke Shop 2 Go
Reino Unido
11 meses usando o app
29 de agosto de 2016

A really great app easy to install, easy to set up it just works, thanks much for a great app!!

Posh Girl Us
Estados Unidos
10 meses usando o app
23 de fevereiro de 2017

This is a must-have. You'll save time by not having to answer a lot of standard questions and when you refer to the help articles makes you look like you've already thought about your customer's question before they asked.

Very slick integration as well.

Funky Moose Records
Canadá
10 meses usando o app
11 de março de 2017

Easy to install, edit and update. Very professional looking.

Cicadagear
Austrália
10 meses usando o app