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Awesome.....................................The best
Terrible support. I contacted them a 2 times about the same issue and never heard back from them.
It was free to use at first, and I thought it worked well, but later it was charged, which I thought was unreasonable. I used a lot of information and content on the FAQ function provided by you, but suddenly changed it to charge, which is obviously unreasonable. Should be later to use the user charge, the old user does not charge. Now I bought a topic that provides FAQ functionality, and now I have to spend a lot of time migrating data.
Hi AEYEE team.
We're very sorry to read about the bad experience with our app.
Please let us note that we've been informing our customers about the changes in the HelpCenter Free plan since the beginning of December 2022. And starting from January 16 the limitations for the Free plan were applied.
None of the information was deleted - you can go to the HelpCenter app and review the FAQ section - some articles are just inactive (because only 5 active articles are available on Free plan). It's possible to activate them all with any other plan rather than Free.
If you'll have any question or require any kind of assistance you can always contact our support service - it's available 24/7.
Kind regards,
HelpCenter team
HelpCenter was incredibly quick to setup and easy to use!
rất là hay, cám ơn bạn rất nhiều, chúng tôi đã đỡ tốn thời gian hơn rất nhiều thank you <3
Simple and to the point. It is free so no complaints.
This app is very helpful. A must have!
Loving it so far! Seems easy, looks clean and is sooo helpful! I am really glad I found this app. Definitely would recommend. Currently adding it to the impavidgirl.com
Thats awesome, i would have installed 1 and months ago..missed it
Great FAQ app. Simple, clean and FREE! I only wish they'd allow a way to use the FAQ shortcode within tabs on product pages to create product-based FAQs.