Avaliações (1.335)

Classificação geral
4,7
Número por nível de avaliação
  • 87% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
28 de fevereiro de 2017

So far so good. Nice and simple.

Stealing Spaces
Nova Zelândia
Mais de 2 anos usando o app
Data de edição: 19 de março de 2021

The app works great, except that it takes so much time to load the page. How can we resolve this issue?

PatPat Wholesale
China
Mais de 2 anos usando o app
Shark Byte, Inc deixou uma resposta 12 de março de 2021

Hello there,

Unfortunatelly our support team was not able to locate an email from your store. Please contact us once more at support@helpcenterapp.com and we will assist you as soon as possible.

Best wishes,
HelpCenter team

29 de agosto de 2016

Nice and easy App. Thanks guys

20bucksmax
Reino Unido
Quase 2 anos usando o app
Data de edição: 4 de agosto de 2021

It is best FAQ app ever used and support is really efficient and fast.
Even editing is useful and clear.

celebraintion
Itália
Quase 2 anos usando o app
Shark Byte, Inc deixou uma resposta 6 de agosto de 2021

Thank you for the kind feedback! Let us know if you have anything in mind on how we could improve as we truly value the opinion of our beloved community.

Best wishes,
Support team

22 de julho de 2022

The ticketing system is quite nice for most things, and the one time we had an issue with a form the team responded and fixed it the same day, which is pretty huge.
There are a few minor nuisances like the ticketing page needing to be manually reloaded to view customer history and the way some search terms and results persist after you switch "bins", and need to have the search terms manually deleted to view the contents of the new bin.
Despite a few bumps, quite a good experience overall.

Penguin Amusement Inc
Estados Unidos
Quase 2 anos usando o app
Shark Byte, Inc deixou uma resposta 1 de setembro de 2022

Thank you very much for your honest feedback!
It really helps make our product better and grow.

We have passed this information to our dev team so they can look at it more deeply.

All the best,
HelpCenter team

2 de abril de 2017

Its great because it if free. I need something like this for my web site but didnt know how to use code to do this. Its easy to set up. It wasnt clear how to set up the questions and answers because it is confusing how it asks for new category and then new section and then a new article and the requires a title AND and more text (required to enter text under the title). I felt that it would have been nice to just use category for "shipping questions" and new section for the actual questions, then "new article" with the answer, but you are forced to make a category for each set of questions. Maybe its me but thats kind of confusing. Either way, its perfect for my needs and its FREE!!!

Screwpad
Estados Unidos
Mais de 1 ano usando o app
9 de maio de 2019

Application facile d'utilisation. Très pratique

What I Want
França
Mais de 1 ano usando o app
13 de fevereiro de 2017

The only reason I give it 4 starts instead of 5 is because there is no way to change the url apps/help-center to apps/faq

Artizan Coffee Co
Estados Unidos
Mais de 1 ano usando o app
19 de fevereiro de 2017

It's good but it would be even better if it showed up in your stores built in search results. Unless customers go to this page directly, they won't be able to find anything.

Wig Store Hair And Beauty Canada
Canadá
Mais de 1 ano usando o app
26 de abril de 2017

Easy to instal, easy to use. Made it all easy to engage customers. Would be nice to include the standard FAQs that could be edited.

Kincostore
Moçambique
Mais de 1 ano usando o app