Avaliações (1 331)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
Editado a 18 de junho de 2019

you have to click too many times to see the answers to the faq / unnecessary sub section! other than thats it's fine and looks okay.

Beija London
Reino Unido
Aproximadamente 1 ano usando a aplicação
Questão respondida por Shark Byte, Inc 18 de junho de 2019

Thanks for your feedback. I've just emailed you that it is possible to disable categories and have a FAQ page of sections and articles only. Please email back at our support channel if you have additional questions. Thanks!

4 de setembro de 2019

I'm very new to Shopify and I'm amazed that I can create store pages like I did with HelpCenter. Questions opens when you click and they can be closed if you do not need that question. My FAQs looks great and I didn't need a developer. Amazing, I will use Premium HelpCenter in the future!

heapsfeed
Estados Unidos
15 dias usando a aplicação
16 de maio de 2017

Perfect works really well I love it thanks so much its a massive and help and makes the website look so fresh and clean!

Thesweetbros
Reino Unido
15 dias usando a aplicação
25 de março de 2020

Excellent customer service. Simple app that works perfectly. I use it in all my online stores for the FAQ page.

Drawsty | 100% Personalized Portaits
Espanha
15 dias usando a aplicação
10 de janeiro de 2020

I created my FAQ section using this app and it is fabulous. I only used the free version and it meets my current needs.

Ebenezer Apparels
Nova Zelândia
10 meses usando a aplicação
16 de janeiro de 2023

NEVER USE OR PAY FOR THIS APP! We had the worst experiance with this app. The app is slowing down the processes. The support was not helpful. The best thing was: They delete your content on FAQ pages. Never ever again.

82NC
Alemanha
Aproximadamente 1 ano usando a aplicação
Questão respondida por Shark Byte, Inc 22 de janeiro de 2023

Hi 82NC!

We apologize for the issue in our recent update which resulted in the loss of some customers' content in their shops.
This was an unfortunate oversight on our part and we’ve taken all measures to ensure it does not happen again.

We want to assure you that we value your feedback and strive to provide the best possible service!
Right now the content is restored but deactivated due to the Free plan limitations. Please contact our support team for the information regarding restored data.

Thank you again for your feedback, we have drawn the appropriate conclusions and will not allow such oversights on our part in the future.

We hope our cooperation with you will continue and bring you only positive experience.

Warm regards,
HelpCenter team

27 de junho de 2017

A really neat app, but the "Contact" button doesn't work and freezes the entire page. In turn, the support team is absolutely useless. Keep getting a "it is a free app and our developers are focused on paid apps" reply. Shame..

Myneonwish
Alemanha
Aproximadamente 1 ano usando a aplicação
5 de abril de 2017

Cant format text. I even tried formatting in word and pasting in the app but it changes the format. I had blue titles on one page, different size fonts, different colors, different types of font. this app is horrible! I wasted so much time and I gave up

Lalou Store
Estados Unidos
Aproximadamente 1 ano usando a aplicação
21 de fevereiro de 2018

It works well once you figure out how to add the link to the correct page.

Voyagetopia
Canadá
10 meses usando a aplicação
19 de janeiro de 2017

Great, fast and easy to use app!

Punakutija
Croácia
14 dias usando a aplicação