Avaliações (1 335)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
Editado a 27 de julho de 2020

Nice app !!. Five stars !!. It has everything I need !! Very easy to use. Price is also good. Highly recommended

CUITISAN.HK
Hong Kong, RAE da China
7 days usando a aplicação
Questão respondida por Shark Byte, Inc 27 de julho de 2020

Hello CUITISAN.HK,

Thank you for using Help Center app and for your kind review!

Please note that we have an optional contact form page. You can enable it by navigating to HC Settings > Content.

If you have any questions regarding the app - please contact us - support@eoscity.com.

Kind regards!
HC support team

4 de abril de 2017

I would use this for any site FAQs page setup. The only thing is while you can move around the inner posts you can't move an entire section to reorganize; with this addition I'd consider a 5 star rating.

Aegis Athletics
Estados Unidos
5 months usando a aplicação
27 de fevereiro de 2021

An absolutely great and effective app, very helping. It helps gaining a lot of time. Could you just translate the frequently asked questions templates from some languages such as french or spanish? It would be easier. :-) xx

Hilight
França
6 days usando a aplicação
8 de abril de 2017

Pretty useful in creating a professional looking help page would recommend

Guiltypleasureshop
Reino Unido
4 months usando a aplicação
14 de abril de 2023

awesome app guys congrats. only thing is we can not remove your name from the website without subscribing a plan.

Ever.Boost
Austrália
6 days usando a aplicação
Questão respondida por Shark Byte, Inc 14 de abril de 2023

Hi dear Ever.Boost!

We are so glad to hear that you love our product! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated. We try to do our best to improve our functionality and service!

Best regards,
Helpcenter Team

3 de fevereiro de 2017

This app is absolutely incredible. I am not good at IT stuff but this is kids' play.
It took me five minutes total to install app and check / write my questions. I even added an extra question. Everything was already automated for me.
What's more, I already had a horrible FAQ page on my site. This app automatically deleted the horrible one and left the new one in it's place. What a relief - I had no idea how to delete my old page. I didn't even have to do anything - the old link now goes to the new FAQ page. Brilliant, brilliant, brilliant! Thanks a million!!!!!
Kim, Qld, Australia

Kimsells
Austrália
6 days usando a aplicação
8 de abril de 2021

Testing a free version as of now. App is hanging sometimes through Google Chrome browser , even after page reload. But resumes its work after closing the whole browser and reopening and logging in shopify page again.

BeModish
Estados Unidos
4 months usando a aplicação
Questão respondida por Shark Byte, Inc 8 de abril de 2021

Thank you for your feedback. Our support team have reached out to you in order to understand the issue better and help you out. Please check your email inbox.

Looking forward to talking with you.

Wishes,
HelpCenter team

8 de agosto de 2019

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Mint Lotux
Estados Unidos
6 days usando a aplicação
Editado a 9 de março de 2020

es un poco complica no estan bien explicados los graficos ,tendrian que ser mas facil para los que recien comenzamos este negocio

tractions1
Argentina
6 months usando a aplicação
Questão respondida por Shark Byte, Inc 10 de março de 2020

Dear tractions1,
thank you for your feedback. We just want to let you know, that if you have any questions or need any customisations of the app, related to your Shopify's theme specifics - we have excellent support team, that you can reach 7days/week and they will be more than glad to help and provide all needed info. So please contact us - support@eoscity.com.
Also, we kindly like to pay your attention that there is a video tutorial about the app on the top right of the listing page, please have a look: https://apps.shopify.com/helpcenter.
In Help Center app's Preferences, at the bottom of the admin page, there is FAQ - explaining most often questions that customers ask about the app - with screenshots and video links.
So, if you need any help about the setup of the app, please contact us - support@eoscity.com.

We wish you a great day!
HC team

9 de janeiro de 2021

The free version is alright. Allows for a basic FAQ page to be setup and implemented at no cost. If you want customization, paid plans allow for pretty full customization of the FAQ page.

MOmentum Books
Estados Unidos
4 months usando a aplicação