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I use this app to cut down on the frequency of customer questions. This is a must-have for any store seeking good customer relations. This app does what it says! I also like their customer service. I had a slight problem with the color of my text. They responded quickly with a video that solved my problem. Thanks, guys. I like the cost too especially for someone just starting out in ecommerce. I high recommend Help Center FAQ!!!
Contacted support via email and a solution was put in place within 10 mins. Great service. Recommended.
Hello LEDSpace team,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
We’re here for you anytime.
Regards,
HelpCenter Team
Best FAQ app and it's FREE! Quick and easy to set up. I needed to get some customizations done... contacted their support late on a Saturday and heard back from Marius first thing Sunday morning. Very responsive support—how customer support should be. Not surprisingly, I plan to use their Trackr app as well. Highly recommended!
A great app that does exactly what we require. Simple and easy to use that looks great on desktop and mobile device.
Very easy to use, and very fast to add, great app!!
The tech support fixed a new issue with languages super quickly, really on the spot. Also the Customer service responded very fast.
So far so good with setup and integration of the FAQ section. Took all of about 10 minutes.
The developer is so kind!!
We have some problem on HelpCenter, but the developer have fixed these for a week.
I love this app. I have the free version and it's very very easy to use, no complicated steps, no going into your code for anything. Instructions on how to set it up are clear, there is only one step to include it in your menu. It looks very professional on the website. My FAQs now look well made. If I need to add or change something it is extremely simple. The paying version I guess would be excellent for more complex FAQs and I bet it's still super easy to use. Thank you so much guys and congratulations on your app.
Thank you so much for your review and kind words! We wish all the best in your business! And if there will be any questions regarding HelpCenter app - just let us know and we'll be at your service :).
HelpCenter team
support@eoscity.com
Super happy this app is free. It works perfectly!! Highly Recommend this for any shop owner who is looking to replace their old text block faqs