Avaliações (1 335)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
24 de abril de 2017

Very easy to use, and very fast to add, great app!!

Lunivers Otaku
França
Over 3 years usando a aplicação
Editado a 4 de maio de 2022

The tech support fixed a new issue with languages super quickly, really on the spot. Also the Customer service responded very fast.

Manduka EU
Países Baixos
Over 3 years usando a aplicação
20 de abril de 2017

So far so good with setup and integration of the FAQ section. Took all of about 10 minutes.

Generous Apparel
Austrália
Over 3 years usando a aplicação
11 de novembro de 2020

The developer is so kind!!
We have some problem on HelpCenter, but the developer have fixed these for a week.

bstyle store
Japão
Over 3 years usando a aplicação
9 de janeiro de 2020

I love this app. I have the free version and it's very very easy to use, no complicated steps, no going into your code for anything. Instructions on how to set it up are clear, there is only one step to include it in your menu. It looks very professional on the website. My FAQs now look well made. If I need to add or change something it is extremely simple. The paying version I guess would be excellent for more complex FAQs and I bet it's still super easy to use. Thank you so much guys and congratulations on your app.

MyShittyBackpack™
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Shark Byte, Inc 10 de janeiro de 2020

Thank you so much for your review and kind words! We wish all the best in your business! And if there will be any questions regarding HelpCenter app - just let us know and we'll be at your service :).

HelpCenter team
support@eoscity.com

17 de julho de 2023

Alright alright hear me out - there is a lot of frustration here about how they handled the transition to the new (paid) subscription plans. I was frustrated too when suddenly my 5 FAQ articels were deleted, just because I didn't select any plan in time.

BUT the Helpcenter guys listened to all the negative feedback and restored every FAQ article. The support team was very helpful and there was compensation for the inconveniences. The new subscription plans are fair in my opinion.

The App is easy to use and has been updated with new features and an easy interface. Honestly if it weren't for that bumby transition phase, I think the App would have close to 5,0 stars.

Mix-Ready
Alemanha
Over 3 years usando a aplicação
Questão respondida por Shark Byte, Inc 18 de julho de 2023

Hi Mix-Ready team!

Thank you very much for such feedback. It means alot for us!
Feel free to contact us if you have any issues of difficulties with the app!

Best regards
HelpCenter team

8 de maio de 2019

Super happy this app is free. It works perfectly!! Highly Recommend this for any shop owner who is looking to replace their old text block faqs

bysarahannabella
Alemanha
Over 3 years usando a aplicação
14 de janeiro de 2017

Best free app for FAQs I have come across
Very easy to use and no limit on the number of questions so can have a extensive FAQ section.

Uniformattire
Índia
Over 3 years usando a aplicação
Editado a 25 de setembro de 2017

Great App and really easy to edit. Had some troubles in the beginning but costumer service did a good job to help me with that

Infinity Flowerbox
Alemanha
About 3 years usando a aplicação
11 de julho de 2018

Great app which can also be adjusted pretty easily. Good support!

Louis Reard
Hong Kong, RAE da China
About 3 years usando a aplicação