Avaliações (1 335)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
9 de janeiro de 2020

I love this app. I have the free version and it's very very easy to use, no complicated steps, no going into your code for anything. Instructions on how to set it up are clear, there is only one step to include it in your menu. It looks very professional on the website. My FAQs now look well made. If I need to add or change something it is extremely simple. The paying version I guess would be excellent for more complex FAQs and I bet it's still super easy to use. Thank you so much guys and congratulations on your app.

MyShittyBackpack™
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Shark Byte, Inc 10 de janeiro de 2020

Thank you so much for your review and kind words! We wish all the best in your business! And if there will be any questions regarding HelpCenter app - just let us know and we'll be at your service :).

HelpCenter team
support@eoscity.com

8 de maio de 2019

Super happy this app is free. It works perfectly!! Highly Recommend this for any shop owner who is looking to replace their old text block faqs

bysarahannabella
Alemanha
Over 3 years usando a aplicação
17 de julho de 2023

Alright alright hear me out - there is a lot of frustration here about how they handled the transition to the new (paid) subscription plans. I was frustrated too when suddenly my 5 FAQ articels were deleted, just because I didn't select any plan in time.

BUT the Helpcenter guys listened to all the negative feedback and restored every FAQ article. The support team was very helpful and there was compensation for the inconveniences. The new subscription plans are fair in my opinion.

The App is easy to use and has been updated with new features and an easy interface. Honestly if it weren't for that bumby transition phase, I think the App would have close to 5,0 stars.

Mix-Ready
Alemanha
Over 3 years usando a aplicação
Questão respondida por Shark Byte, Inc 18 de julho de 2023

Hi Mix-Ready team!

Thank you very much for such feedback. It means alot for us!
Feel free to contact us if you have any issues of difficulties with the app!

Best regards
HelpCenter team

14 de janeiro de 2017

Best free app for FAQs I have come across
Very easy to use and no limit on the number of questions so can have a extensive FAQ section.

Uniformattire
Índia
Over 3 years usando a aplicação
Editado a 25 de setembro de 2017

Great App and really easy to edit. Had some troubles in the beginning but costumer service did a good job to help me with that

Infinity Flowerbox
Alemanha
About 3 years usando a aplicação
11 de julho de 2018

Great app which can also be adjusted pretty easily. Good support!

Louis Reard
Hong Kong, RAE da China
About 3 years usando a aplicação
Editado a 26 de janeiro de 2017

Makes a professional looking FAQ page www.randomswag.com . The Help center app is the best way to create a FAQ page.

Random Swag
Estados Unidos
About 3 years usando a aplicação
28 de janeiro de 2017

Very Simple and easy to use plugin. Looks professional as well!

Bestsellrz
Índia
About 3 years usando a aplicação
15 de outubro de 2021

Incredible value for the level of functionality, customization, easy to use and just overall beautiful design. Even for stores just getting stated the FAQ plan makes you look very professional for $5 a month, plus help you sort out your support tickets in a very organized matter.
This is a must have.

activebred
Estados Unidos
About 3 years usando a aplicação
18 de junho de 2020

While the app is very intuitive and easy to use by the customers, the team was also there to make small changes to have the app fit to my theme. Really appreciated.

PRECIOVS
Bélgica
About 3 years usando a aplicação