Avaliações (368)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
5 de março de 2024

We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.

creatisto
Alemanha
Quase 5 anos usando a aplicação
Questão respondida por Shark Byte, Inc 8 de março de 2024

Hello creatisto !

Thank you very much for leaving such a positive review, it is much appreciated!

We are happy to hear that you've been satisfied with HelpCenter all these ...

27 de abril de 2021

Amazing app! It's so great my customers can search my FAQs now. I don't know why someone said it's unattractive. It looks fine, and is really basically about delivering information- therefore, I'm really happy with the app. Check out how it looks on my website: http://www.xenotees.com/apps/help-center :D

Xenotees
Estados Unidos
Mais de 4 anos usando a aplicação
14 de julho de 2017

Awesome App its to easy . i will use this app in my upcomming store

Britesafety2
Estados Unidos
Mais de 4 anos usando a aplicação
20 de março de 2023

Cette application est très facile d'utilisation! De plus, leur service à la clientèle est exemplaire! Un grand merci!

Milie Bijoux
Canadá
Mais de 4 anos usando a aplicação
Questão respondida por Shark Byte, Inc 20 de março de 2023

Bonjour à tous!

Merci d'avoir laissé une critique aussi positive et pour un taux aussi élevé de travail de notre équipe d'assistance.
Nous sommes ravis d'apprendre que vous ê ...

9 de abril de 2021

Fantastic and quick support from their team. I have been using this app for several years now. It works great and was very easy to install!

Leak Saver
Estados Unidos
Aproximadamente 4 anos usando a aplicação
16 de agosto de 2021

Very useful app and easy to use. Has all the important customisation you need. Support is also very quick and helpful.

Mealami
Austrália
Quase 4 anos usando a aplicação
2 de agosto de 2023

This app was an absolute lifesaver for my business. Very useful if you are subscribed to their paid plan. The FAQs, Product Tabs, and Live Chat feature is worth every penny!

Ecopify
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por Shark Byte, Inc 3 de agosto de 2023

Hi Ecopify!

Thank you very much for the appreciation of our app!
Our team is glad that our app meets your needs, and we'll try our best to become better every day :)

Warm ...

24 de janeiro de 2023

Contacted support via email and a solution was put in place within 10 mins. Great service. Recommended.

LEDSpace
Reino Unido
Mais de 3 anos usando a aplicação
Questão respondida por Shark Byte, Inc 24 de janeiro de 2023

Hello LEDSpace team,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
We’re here for you anytime.

...

17 de julho de 2023

Alright alright hear me out - there is a lot of frustration here about how they handled the transition to the new (paid) subscription plans. I was frustrated too when suddenly my 5 FAQ articels were deleted, just because I didn't select any plan in time.

BUT the Helpcenter guys listened to all the negative feedback and restored every FAQ article. The support team was very helpful and there was ...

Mix-Ready
Alemanha
Mais de 3 anos usando a aplicação
Questão respondida por Shark Byte, Inc 18 de julho de 2023

Hi Mix-Ready team!

Thank you very much for such feedback. It means alot for us!
Feel free to contact us if you have any issues of difficulties with the app!

Best regards
...

18 de junho de 2020

While the app is very intuitive and easy to use by the customers, the team was also there to make small changes to have the app fit to my theme. Really appreciated.

PRECIOVS
Bélgica
Aproximadamente 3 anos usando a aplicação