Avaliações (1 336)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
18 de maio de 2024

Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have

World Of Dice - Dein Würfelshop
Alemanha
11 months usando a aplicação
Questão respondida por Shark Byte, Inc 19 de maio de 2024

Hello World Of Dice - Dein Würfelshop team!

Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards,
HelpCenter team

11 de março de 2024

My best FAQ app,love it!

My Store
Itália
7 months usando a aplicação
Questão respondida por Shark Byte, Inc 12 de março de 2024

Hi!

Thank you very much for your feedback and appreciation of our app!

We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.

Thank you for choosing us!

Kindest regards,
HelpCenter team.

26 de janeiro de 2024

nous utilisons cette application sur tous nos stores et nous en sommes très content ! Je recommande vivement.

Hermetica Paris
França
Over 1 year usando a aplicação
Questão respondida por Shark Byte, Inc 27 de janeiro de 2024

Merci pour votre commentaire 5 étoiles ! Nous apprécions sincèrement vos commentaires.

Cordialement,
L'équipe du HelpCenter

22 de junho de 2024

Super easy and Reliable

Gym Essential X
Estados Unidos
3 days usando a aplicação
Questão respondida por Shark Byte, Inc 23 de junho de 2024

Hi, Gym Essential X!

Thank you for sharing your kind words with our team! Glad to hear that you enjoyed using our app.

We're committed to maintaining the high standards you've experienced and hope to continue exceeding your expectations.

Best regards,
HelpCenter team

29 de junho de 2024

nice and easy to use

My Store
Estados Unidos
21 minutes usando a aplicação
Questão respondida por Shark Byte, Inc 30 de junho de 2024

Hi My Store team!

Thank you so much for giving us the highest rating! We are happy to know that you are satisfied with our app :)

Feel free to reach out anytime! Our support team is available 24/7 :)

Best regards,
HelpCenter team

Editado a 2 de abril de 2024

great service

זכרונות חיים
Israel
9 days usando a aplicação
Questão respondida por Shark Byte, Inc 27 de março de 2024

Hello!

Thank you for your feedback.

We are really sorry our app didn't meet your needs. We're sorry that you're disappointed with HelpCenter app.

We would like to note, that all Free plan features are listed in the pricing section of the app. Furthermore, we understand that there are limitations that come with the plan, although all the listed features are Free of charge and app usage is Free.

If you are interested in adding more FAQ sections or having extra features that are available on higher plans you are always welcome to upgrade or downgrade - according to your business needs.

Please, allow us another opportunity to show you a more enjoyable and pleasant experience.

We would also like to note that If you have any questions or require any kind of assistance, you can always contact our support service - it's available 24/7.

Kind regards,
Help Center team

2 de fevereiro de 2024

Exquisite support!

Opulent Vault
Eslovénia
About 2 months usando a aplicação
Questão respondida por Shark Byte, Inc 3 de fevereiro de 2024

Hello Opulent Vault team!

Thank you very much for such a high mark of our service!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards,
HelpCenter team

10 de maio de 2016

Simple and easy to use. Ran into one problem and support-team fixed it in one day. Great job!

Belightful
Finlândia
About 8 years usando a aplicação
23 de novembro de 2023

Needed some tech support; contacted them via Chat and it was sorted in minutes.
Easy to use app, have used it now for around three or four years.

Pasta Kitchen (tutto pasta)
Reino Unido
Almost 8 years usando a aplicação
Questão respondida por Shark Byte, Inc 24 de novembro de 2023

Hi!

Happy to hear that you are satisfied with our app and support service :)
Feel free to contact us if you face any issues, we are always here and happy to help!

Best regards,
HelpCenter team

20 de novembro de 2016

Easy app to use and provides the perfect Help Center/FAQ for our customers. I'm not the most tech savvy person (I cannot code) and I have had no problems managing and manipulating the help center to serve our needs.

Sideclick Remotes
Estados Unidos
Almost 8 years usando a aplicação