Avaliações (1 331)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
17 de julho de 2023

Alright alright hear me out - there is a lot of frustration here about how they handled the transition to the new (paid) subscription plans. I was frustrated too when suddenly my 5 FAQ articels were deleted, just because I didn't select any plan in time.

BUT the Helpcenter guys listened to all the negative feedback and restored every FAQ article. The support team was very helpful and there was compensation for the inconveniences. The new subscription plans are fair in my opinion.

The App is easy to use and has been updated with new features and an easy interface. Honestly if it weren't for that bumby transition phase, I think the App would have close to 5,0 stars.

Mix-Ready
Alemanha
Mais de 3 anos usando a aplicação
Questão respondida por Shark Byte, Inc 18 de julho de 2023

Hi Mix-Ready team!

Thank you very much for such feedback. It means alot for us!
Feel free to contact us if you have any issues of difficulties with the app!

Best regards
HelpCenter team

28 de janeiro de 2017

Very Simple and easy to use plugin. Looks professional as well!

Bestsellrz
Índia
Aproximadamente 3 anos usando a aplicação
18 de junho de 2020

While the app is very intuitive and easy to use by the customers, the team was also there to make small changes to have the app fit to my theme. Really appreciated.

PRECIOVS
Bélgica
Aproximadamente 3 anos usando a aplicação
28 de março de 2017

Best APP! Easy to use, FREE and looks absolutely professional. Highly recommend.

Lakota Inspirations
África do Sul
Aproximadamente 3 anos usando a aplicação
Editado a 29 de dezembro de 2020

Installed the premium version after using the free version for a while. Very easy to organise a lot of information into small tabs. Have added all our faqs and user manuals under the sections very easily. Helpful dev team. Had a small bug and sorted it in no time! Really appreciate it, thank you!

ABIS Electronics
Reino Unido
Quase 3 anos usando a aplicação
25 de janeiro de 2022

We use the FAQ part of this app and it's very easy to use. Outstanding customer service. Highly recommended.

Atomic Cherry
Austrália
Quase 3 anos usando a aplicação
13 de dezembro de 2017

Beautiful app. Works flawlessly by creating a dedicated FAQs page that you can name whatever you like.
Out-the-box functionality means you're up and running in literally 60 seconds ... (i type slow) haha.

Thanks for that.

Frank @ MFJLabs

Mfrankjohnson
Estados Unidos
Quase 3 anos usando a aplicação
25 de janeiro de 2024

I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.

True Image Tech
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Shark Byte, Inc 29 de janeiro de 2024

Hi True Image Tech team!

Thank you very much for your feedback and appreciation of our app!

We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.

Thank you for choosing us!

Kindest regards,
HelpCenter team.

14 de julho de 2017

It's easy to use and looks great!

Violet Pumpkin
Estados Unidos
Mais de 2 anos usando a aplicação
22 de novembro de 2019

We are currently using this app at: https://mydentalwig.com/apps/help-center for our Q & A page. It's easy to use.

My Dental Wig
Estados Unidos
Mais de 2 anos usando a aplicação