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Alright alright hear me out - there is a lot of frustration here about how they handled the transition to the new (paid) subscription plans. I was frustrated too when suddenly my 5 FAQ articels were deleted, just because I didn't select any plan in time.
BUT the Helpcenter guys listened to all the negative feedback and restored every FAQ article. The support team was very helpful and there was compensation for the inconveniences. The new subscription plans are fair in my opinion.
The App is easy to use and has been updated with new features and an easy interface. Honestly if it weren't for that bumby transition phase, I think the App would have close to 5,0 stars.
Hi Mix-Ready team!
Thank you very much for such feedback. It means alot for us!
Feel free to contact us if you have any issues of difficulties with the app!
Best regards
HelpCenter team
Very Simple and easy to use plugin. Looks professional as well!
While the app is very intuitive and easy to use by the customers, the team was also there to make small changes to have the app fit to my theme. Really appreciated.
Best APP! Easy to use, FREE and looks absolutely professional. Highly recommend.
Installed the premium version after using the free version for a while. Very easy to organise a lot of information into small tabs. Have added all our faqs and user manuals under the sections very easily. Helpful dev team. Had a small bug and sorted it in no time! Really appreciate it, thank you!
We use the FAQ part of this app and it's very easy to use. Outstanding customer service. Highly recommended.
Beautiful app. Works flawlessly by creating a dedicated FAQs page that you can name whatever you like.
Out-the-box functionality means you're up and running in literally 60 seconds ... (i type slow) haha.
Thanks for that.
Frank @ MFJLabs
I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.
Hi True Image Tech team!
Thank you very much for your feedback and appreciation of our app!
We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.
Thank you for choosing us!
Kindest regards,
HelpCenter team.
It's easy to use and looks great!
We are currently using this app at: https://mydentalwig.com/apps/help-center for our Q & A page. It's easy to use.