Avaliações (1 336)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
5 de junho de 2017

I easy to use and very good interface

Zengrila
Austrália
Over 5 years usando a aplicação
21 de julho de 2019

Not only is the app a breeze to use (the UI is amazing, even the font sizes are easy to adjust, very easy to publish it in parts, etc.), but, true to their name, the support behind HelpCenter at Vertex is amazing as well!

We're using the HelpCenter app for an Arabic language site, and HelpCenter doesn't support Arabic / Right-to-Left text yet (coming in August).

I got in touch with the HelpCenter team, a kind fellow named Justas, and he talked to his developers to make a few changes in our theme to support Arabic / RTL!

They sent us a collaboration request in Shopify, made the changes themselves, and now we have a beautiful fully-functioning FAQ page in Arabic. For the support and the app, I would give more than 5-stars.

Thanks Justas and the Vertex team!

Advancement of Sciences Publishing & Distribution Inc.
Koweit
Over 5 years usando a aplicação
5 de junho de 2018

I love this app, its easy to use with fantastic support if you need help.

Titania Creations
Reino Unido
Over 5 years usando a aplicação
20 de dezembro de 2022

We have been using this app for years. Easy to use, so many features available and the list of improvements just keeps growing. Customer support is very efficient and responsive. Highly recommend.

The White Collection
Austrália
Over 5 years usando a aplicação
Questão respondida por Shark Byte, Inc 20 de dezembro de 2022

Hello!
Thank you for your kind words :)
We are glad to hear the our app brings you joy and hope that you stay in our family as long as it possible.

Best regards,
HelpCenter Team.

9 de maio de 2017

Just downloaded and up and running in minutes

Whiteoakshop
Estados Unidos
About 5 years usando a aplicação
6 de novembro de 2023

Great app with an equally great support team! Fast, friendly and accurate.
We recommend this app wholeheartedly.

Innes & Iyer
Suécia
About 5 years usando a aplicação
Questão respondida por Shark Byte, Inc 9 de novembro de 2023

Hello Innes & Iyer team!
Thank you for your outstanding feedback ;)

We are happy to help any time, 24/7.

Kindest regards,
Helpcenter team.

4 de maio de 2018

Very pleased with the support rendered to me. The support was prompt and polite. Great app!

Toufie
Singapura
About 5 years usando a aplicação
19 de setembro de 2016

Very happy with this app, Makes a great FAQ page.

Truck Elec
Irlanda
About 5 years usando a aplicação
6 de janeiro de 2019

Very easy to use! It made my FAQ page cleaner and easier to navigate. Great quality app and best of all it's free. Highly recommend!

Glenlea Greenhouses
Canadá
About 5 years usando a aplicação
Editado a 30 de outubro de 2020

Love the look and the customer service. We needed a few minor custom changes on our page button and they got it done in a super timely manner! I would highly recommend this app, and will definitely use it again!

Cielomar Jewelry
Estados Unidos
Almost 5 years usando a aplicação