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Easy and informative app. Very helpful and quick customer service!
I'm recommending this app to anyone in the need of a custom build FAQ!
i have written to the provider twice to find out if i can simply delete the app i no longer need, or if i have to delete code to do so. unfortunately, i never received a reply. always very fast when selling, very poor when helping (hot even "help center"). do i get a reply now? UPDATE: 26.07.2021
After this review I was contacted. The support had supposedly written to me. In the communication it was noticed that they had forgotten a letter in the email. I was helped in the meantime and my questions were answered 100%. This is why I update my stars from 1 to 4 stars!
Our apologies for the inconvenience you have experienced. We have received your email, but when sending a response there was a typo made in the email address so our response hasn't reached you.
We have sent you several emails answering your question that after uninstalling the app, the content will be deleted within 48hours.
If you have any additional questions about the HelpCenter application, please contact us, we are waiting for your reply.
I used this app to fill out my FAQ page. It is integrated well, but I will I had a little more control over the look on my page. I will have to see if I can tweak from within Shopify.
perfect app. very helpful. thanks
It fails a lot when trying to delete a section. it will not let you and tells you to reload the page. It looks amazing when you can get it to work.
Hello, SNS Outlet,
We appreciate your feedback, because it really helps our team to improve the product. Your mentioned situation is not very usual, so we emailed you, suggesting how our developers could have a closer look at the situation you've experienced and provide solution for it.
Thank you very much and have a great upcoming weekend!
Help Center team
We have been using this app for the past one year and highly recommend it for all shopify owners. It has one of the best looking FAQ page, clean simple lines, easy to read, easy to navigate, easy to create/hide/delete Q&A, customers have also complimented on how great our FAQ page looks. We personally find the app fluid for our lingerie store. You can check it out at- www.mrswhipster.com
Another fantastic app from these guys! Great work!
https://titandesigntech.com.au/
A free FAQ app, great if your theme dont come with a FAQ system!
HelpCenter very flexible and you can even embed video's if you want. Really like it! Thanks for creating a great app.
I have been unable to reach support to work out how to make the page work on my site. I spent hours uploading the text, then I can see a preview of the page but not when I lead my site.