Recensioner (369)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 87 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
9 maj 2025

Good support from Caleb. Quick answers and he try to guide you as best as possible

Circular Fash
Sverige
Ungefär 4 timmar användning av appen
Shark Byte, Inc svarade 12 maj 2025

Hi!

We truly appreciate your feedback and are glad he could guide you effectively. If you ever need assistance again, we’re always here to help!

Best regards
HelpCenter team

18 september 2024

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Mein-eScooter
Tyskland
Mer än 3 år användning av appen
Shark Byte, Inc svarade 19 september 2024

Thank you for leaving such a positive review and for such a high rate of our app.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,
HelpCenter team

15 juli 2024

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
Frankrike
21 dagar användning av appen
Shark Byte, Inc svarade 16 juli 2024

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

7 juni 2024

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

IBKÜL
USA
En dag användning av appen
Shark Byte, Inc svarade 8 juni 2024

Hello IBKÜL!

Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!

It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!

We will keep going to make our app better and better!
Thank you for choosing us :)

Best regards,
HelpCenter team

24 april 2025

helpfull support team and great app to help and support your customer

Youlya
Egypten
Ungefär en timme användning av appen
Shark Byte, Inc svarade 25 april 2025

Hi!

Thank you for your feedback! We're glad to hear the app and our support team have been helpful to you :)

Best regards,
HelpCenter team

18 maj 2024

Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have

World Of Dice - Dein Würfelshop
Tyskland
11 månader användning av appen
Shark Byte, Inc svarade 19 maj 2024

Hello World Of Dice - Dein Würfelshop team!

Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards,
HelpCenter team

10 maj 2025

it great

The Macke corps
USA
11 minuter användning av appen
Shark Byte, Inc svarade 16 maj 2025

Hello The Macke corps!

Thank you very much for such a high rate of our app. It's our pleasure to hear that you've stayed satisfied with it as we always try to do our best in case of providing our customers the best service possible.

Best regards,
HelpCenter team

23 november 2023

Needed some tech support; contacted them via Chat and it was sorted in minutes.
Easy to use app, have used it now for around three or four years.

Pasta Kitchen (tutto pasta)
Storbritannien
Ungefär 7 år användning av appen
Shark Byte, Inc svarade 24 november 2023

Hi!

Happy to hear that you are satisfied with our app and support service :)
Feel free to contact us if you face any issues, we are always here and happy to help!

Best regards,
HelpCenter team

5 februari 2024

Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.

Golden Curl
Storbritannien
Mer än 6 år användning av appen
Shark Byte, Inc svarade 6 februari 2024

Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.

Best wishes,
Helpcenter team

24 november 2023

FAQ works well with many options. Had an issue once and it was quickly resolved.

Chinese Herbs Direct
USA
Mer än 6 år användning av appen
Shark Byte, Inc svarade 25 november 2023

Hello team Chinese Herbs Direct!

Thank you so much for taking the time to leave us a rating. We are thrilled to hear that you are enjoying our product and service. Thank you for choosing us!

Best regards,
HelpCenter team