Recensioner (1 335)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 87 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
1 oktober 2021

c'est une application au top, je recommande fortement. Il est proposé avec des templates prêtes à être utilisées

Gadgets Cool
Frankrike
Ungefär en månad användning av appen
29 augusti 2016

Nice and easy App. Thanks guys

20bucksmax
Storbritannien
Nästan 2 år användning av appen
14 december 2016

Makes my tasks so much easier <3

Bouquets R Us
USA
Ungefär en månad användning av appen
15 mars 2017

It's both helpful and a great visual experience for customers.

Live Cheaply
USA
Ungefär en månad användning av appen
Redigerat 4 augusti 2021

It is best FAQ app ever used and support is really efficient and fast.
Even editing is useful and clear.

celebraintion
Italien
Nästan 2 år användning av appen
Shark Byte, Inc svarade 6 augusti 2021

Thank you for the kind feedback! Let us know if you have anything in mind on how we could improve as we truly value the opinion of our beloved community.

Best wishes,
Support team

22 juli 2022

The ticketing system is quite nice for most things, and the one time we had an issue with a form the team responded and fixed it the same day, which is pretty huge.
There are a few minor nuisances like the ticketing page needing to be manually reloaded to view customer history and the way some search terms and results persist after you switch "bins", and need to have the search terms manually deleted to view the contents of the new bin.
Despite a few bumps, quite a good experience overall.

Penguin Amusement Inc
USA
Nästan 2 år användning av appen
Shark Byte, Inc svarade 1 september 2022

Thank you very much for your honest feedback!
It really helps make our product better and grow.

We have passed this information to our dev team so they can look at it more deeply.

All the best,
HelpCenter team

27 juni 2020

I used the help-center support to be sure to install it well. Very fast and and efficient. Thanks to all

tranquille-ete.fr
Frankrike
Ungefär en månad användning av appen
2 april 2017

Its great because it if free. I need something like this for my web site but didnt know how to use code to do this. Its easy to set up. It wasnt clear how to set up the questions and answers because it is confusing how it asks for new category and then new section and then a new article and the requires a title AND and more text (required to enter text under the title). I felt that it would have been nice to just use category for "shipping questions" and new section for the actual questions, then "new article" with the answer, but you are forced to make a category for each set of questions. Maybe its me but thats kind of confusing. Either way, its perfect for my needs and its FREE!!!

Screwpad
USA
Mer än ett år användning av appen
13 mars 2017

Awesome app...... easy to use. Love it a lot

Coolstuffsforall
Indien
29 dagar användning av appen
9 maj 2019

Application facile d'utilisation. Très pratique

What I Want
Frankrike
Mer än ett år användning av appen