Recensioner (1 331)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
Redigerat 10 juni 2023

for a great app, the sudden switch to asking us to pay for features that were previously available and DRASTICALLY cutting the number of FAQ articles that were available on the free plan for a ridiculous amount of money is daylight robbery. If I didn't have that many articles that I spent money on, I wouldn't have continued with this. but seems i have no choice.

DrawnBy:
Singapore
Nästan 5 år användning av appen
11 januari 2017

Minimalistic app with key features which gets the job done!

Cavadecavas
Mexiko
Nästan 5 år användning av appen
10 oktober 2016

Good app - easy to use. Only downside is, I wish there were more options to customize the layout, font size & type, colours etc etc.

Amoretta Me
Australien
Ungefär 4 år användning av appen
Redigerat 19 mars 2021

The app works great, except that it takes so much time to load the page. How can we resolve this issue?

PatPat Wholesale
Kina
Ungefär 4 år användning av appen
Shark Byte, Inc svarade 12 mars 2021

Hello there,

Unfortunatelly our support team was not able to locate an email from your store. Please contact us once more at support@helpcenterapp.com and we will assist you ...

10 juni 2020

I have finally added my new FAQ page to my website. It's pretty easy to set up and I like that the page can be customized.
The only issue I had was the text input. Using the cleanup format still didn't solve the issue and I noticed 2 fonts in my answers which took a lot of time tidying up. Adding links to text doesn't automatically underline them, change color or make them bold so when previewing ...

Quadrostyle
Frankrike
Ungefär 4 år användning av appen
Shark Byte, Inc svarade 10 juni 2020

Hello, Quadrostyle,

Thank you for using Help Center services and for your feedback!
Regarding text input: the links style is added from shops theme. Some themes have the ...

12 februari 2017

Muy buena app. La recomiendo.

Organicos Gourmet Inc
Colombia
Nästan 4 år användning av appen
23 januari 2017

This app is easy to install, easy to create you FAQ's and easy to update the FAQ's.

Immaculate Organic Soaps
USA
Nästan 4 år användning av appen
26 november 2016

So its a great app other then the fact that it will not let you reorganize your main tabs.. But overall we do like it, easy use and easy integration.

Southern Grace Outfitters
USA
Mer än 3 år användning av appen
Redigerat 22 januari 2023

UPDATE #2: HelpCenter was able to restore the original data which luckily we didn't have to rely on because of WayBack Machine, but at least they fixed it. Prior to this issue, the App was great and we had never had an issue, but this whole plan transition experience has made us a little wary of future decisions they might make. I've brought the review back up to 4 stars in the meantime.

UPDATE ...

KEYWAY | Wooden Phone Cases & Leather Phone Cases
Kanada
Mer än 3 år användning av appen
Shark Byte, Inc svarade 22 januari 2023

Hi KEYWAY | Wooden Phone Cases & Leather Phone Cases!

Please accept our sincere apologies for all the frustration that our app brought you recently. Please note that this is ...

24 oktober 2016

We love HelpCenter - Build an Attractive FAQs Page. It is organized so well and is easy to change the text or put up another FAQ. The only problem I have with it is that "Help Center" on my website appears too far over to the left (right at the edge of the page) and I feel that the text is very small - way too small. It should be bolded and be in the middle of the page for my customers to be able ...

Victoria Kay Design
USA
Nästan 3 år användning av appen